Buying Tickets
- What are Disney's eTicket Terms and Conditions?
- How do I use a Disney's eTicket?
- What if I cannot print my Disney's eTicket?
- Will I have any problems getting into the Disneyland Resort Theme Parks using Disney's eTicket?
- Can I order and pay for the Disney's eTickets on my credit card and give them to another guest as a gift?
- What if I print more than one copy of my ticket or a photocopy of my ticket is made?
- What if I do not receive an email with my Disney's eTicket?
- What if I forget to bring my Disney's eTicket?
When you order your tickets online and select the Disney's eTicket option at checkout, your tickets will be sent to the email address entered during checkout.
- Print out the entire PDF file. If you have purchased multiple tickets, be sure to print each Disney's eTicket page.
- Present tickets at the theme park entrance turnstiles. You will not need to wait in Will Call or ticket purchase queues.
- Once your Disney's eTicket has been scanned and voided, you will receive a standard Disneyland Resort ticket for use during the duration of your visit.
Check if you have Adobe Acrobat Reader 4.0 or higher. If you do not have Adobe Acrobat Reader, you may download it for free from Adobe Systems Incorporated:
http://www.adobe.com/products/acrobat/readstep.html
If you are still unable to print your Disney's eTicket, please call the guest services number listed on your email confirmation and provide your confirmation number.
No. The ticket that you print is a valid, legitimate ticket.
Be sure to protect your Disney's eTicket and keep it in a safe place just like any other ticket. The only difference is that you get your ticket faster than other delivery options. Once your valid Disney's eTicket has been scanned and voided at the Disneyland Resort, you will receive a standard Disneyland Resort ticket valid for the duration of your visit.
Parks, attractions or entertainment may change operating hours, close due to refurbishing, capacity, weather or special events; and may otherwise change or be discontinued without notice and without liability.
Yes. However, your tickets become active as soon as you purchase them. The Disneyland Resort is not responsible for lost or stolen tickets so please treat them like you would treat any other ticket.
Each ticket has a unique barcode. Only the first scan of the barcode on your ticket will allow admission to a Disneyland Resort Theme Park. Be sure to protect it and keep it in a safe place just like any other ticket. If more than one copy of a Disney's eTicket were to be used, the barcode scanner will alert the Cast Member that the ticket has already been scanned and admission may be denied.
Don't worry! If, in the rare instance, you do not receive your Disney's eTicket, or you are unable to print, or you forget to bring your ticket, please visit any Disneyland Resort Box Office to have your tickets re-issued.
Be sure to bring:
- The credit card used to purchase your tickets (For security reasons, only the Guest whose name appears on the original credit card will be able to pick up replacement tickets.)
- A photo ID, such as a driver's license or passport
- A printed copy of your Order Confirmation
Don't worry! If you forget to bring your Disney's eTicket, please visit any Disneyland Resort Box Office to have your tickets re-issued. Be sure to bring: the credit card used to purchase your tickets, a photo ID — such as a driver's license or passport, and a printed copy of your Order Confirmation. For security reasons, only the Guest whose name appears on the original credit card will be able to pick up replacement tickets.
Dining Reservations:
The Disneyland Resort offers reservations at select restaurants. To make reservations, call Disney Dining at:
0011 1 (714) 781-3463
Guests under age 18 must have parent or guardian permission to call.
Guest Information & Ticket Sales:
| 0011 1 (714) 781-4565 |
Disneyland Resort Hotel Reservations:
| 0011 1 (714) 956-6425 Guests under age 18 must have parent or guardian permission to call. |