Help Centre: Accessibility
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Services for Guests with Disabilities
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- Wheelchair Rentals: Find out how to rent wheelchairs and Electric Convenience Vehicles.
- Services for Guests with Mobility Disabilities: Learn about the 4 different attraction categories for Guests with mobility disabilities and get a list of attractions in each category.
- Services for Guests with Hearing Disabilities: Get a list of which attractions offer services for Guests with hearing disabilities.
- Services for Guests with Visual Disabilities: Find out which attractions offer services for Guests with visual disabilities and get information regarding trained service animals.
- Guests with Lighting Sensitivity: Read details about how the Disneyland Resort attractions and entertainment use special lighting and other visual effects.
- Parking for Guests with Disabilities: Get details about valet services and recommended parking places.
Frequently Asked Questions About Accessibility
- Where can I rent a wheelchair at the Disneyland Resort theme parks?
- Can I rent a wheelchair while I'm staying at one of the Hotels of the Disneyland Resort?
- Is there wheelchair access to restaurants and shopping locations?
- What options does the hotel offer for Guests with disabilities?
For the convenience of Guests with disabilities, manual wheelchairs and Electric Convenience Vehicles (ECV) are available for rent outside the Disneyland Park Main Entrance adjacent to the Kennel.
Quantities are limited, subject to availability and rentals are available on a first come, first served basis. Manual wheelchair and ECV rentals require a refundable deposit; sales tax does not apply to ECV deposit. Rented wheelchair and ECVs may be used in both Disney California Adventure Park and Disneyland Park. A limited supply of wheelchairs is also available for Guests use at select Disney Resort hotel locations, but ECVs are not available.
Rented wheelchairs and ECVs are not permitted in the Downtown Disney District.
A limited supply of manual wheelchairs is available for Guest rental and use at select Disneyland Resort hotel locations. Quantities are limited, subject to availability and rentals are available on a first come, first served basis. Electric Convenience Vehicles (ECVs) are not available for rent at Disneyland Resort hotels.
When you arrive at your hotel, contact the Front Desk or the Concierge to make arrangements for your wheelchair rental. If you have additional questions prior to your arrival, please call the Hotel Operator at 0011 1 (714) 778-6600.
Guests under 18 years of age must have a parent or guardian's permission to call.
Yes. All Disneyland Resort dining and shopping locations are accessible to Guests with wheelchairs. Cast Members are available to assist Guests when necessary. Receive more Disabilities Information.
For more information on options offered at your selected hotel or to make a request, please call us at 0011 1 (800) 225-2024.
Guests under age 18 must have parent or guardian permission to call.
Dining Reservations:
The Disneyland Resort offers reservations at select restaurants. To make reservations, call Disney Dining at:
0011 1 (714) 781-3463
Guests under age 18 must have parent or guardian permission to call.
Recorded Guest Information:
Disneyland Resort Hotels:
Mailing Address:
P.O. Box 3232
Anaheim, CA 92802-3232
U.S.A.
Parking Address:
1313 S. Disneyland Drive
Anaheim, CA 92802
U.S.A.