Help Centre: Reservations
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Overview
A reservation to visit the Disneyland Resort includes a hotel room or a complete vacation package. Learn more about booking rooms and packages.
You can learn about dining reservations on a different Help Center page.
Frequently Asked Questions About Reservations
- Top 3 Reservation Questions
- When is the best time to visit the Disneyland Resort?
- If you want to visit when the number of Guests is sometimes lower, plan to stay mid-week (Tuesdays to Thursdays) during:
- mid-September through mid-November
- mid-January through mid-March
- or mid-April through mid-May
- If you want to visit while the theme parks have extended hours, entertainment, events and most attractions operating, plan your stay for weekends, including extended holiday weekends during:
- Christmas and Spring Break
- June to August
- Where should I stay during my visit to the Disneyland Resort?
- Economy
- Moderate
- Superior
- Suite-Level
Selecting the best time to visit the Disneyland Resort depends upon your interests:
The benefit of visiting the Disneyland Resort when the number of Guests is low is that wait times may be shorter and you can do more. However, Disney California Adventure Park and Disneyland Park typically reduce their operating hours at such times. Also, there may be fewer entertainment and events, and attractions are more frequently closed for refurbishment.
However, during these times, the number of Guests is usually increased.
For a complete list of hours, entertainment, events and refurbishments, go to the Park Hours section and enter the dates of your visit, or contact Disneyland Resort Guest Information at 0011 1 (714) 781-7290.
Guests under age 18 must have parent or guardian permission to call.
There are 3 Hotels at the Disneyland Resort that offer their own unique features and services. There are many benefits to staying at the hotels of the Disneyland Resort.
Scroll through the checklist and compare Disneyland Resort hotels to find the one fits your needs. Or, learn about a specific hotel:
Alternatively, the Disneyland Resort has partnered with more than 40 nearby Good Neighbor Hotels to provide Guests convenient access to the resort.
Choose from:
- Other Reservation Questions
- How can I view my reservation information?
- How can I cancel a reservation I made online?
- I made a Disney vacation reservation over the telephone. Can I pay the remaining balance online?
- How can I change or update a reservation?
- How and when will I receive my confirmation documents?
- I received an error message when attempting to view my Vacation Package. What should I do?
- The exact error message
- Your reservation number
- Your phone number
To cancel a reservation, please call the Walt Disney Travel Company at 0011 1 (714) 520-5060.
Guests under age 18 must have parent or guardian permission to call.
Yes. Even if you made your reservation over the telephone, you may apply additional payments to your reservation on disneyland.com. Go to the Retrieve Reservation page. Add your Reservation Number and your Phone Number to the fields. Then select Make a Payment and pay your remaining balance or a partial payment online. Full payment is not required until 30 days from arrival.
You can call 0011 1 (714) 520-5060 for package reservations or 0011 1 (714) 520-5045 for hotel reservations from 7:00 a.m. to 8:00 p.m. PST daily. Cancellation fees may apply.
Guests under age 18 must have parent or guardian permission to call.
Vacation confirmation documents are sent via express service to the address provided at the time of booking. A signature is required upon delivery. For reservations booked and paid 7 days or less prior to your arrival date, travel documents will be delivered to the host hotel. All travel documents are issued subject to the terms and conditions specified by the service provider.
Please contact us. In your message, please include the following information:
Dining Reservations:
The Disneyland Resort offers reservations at select restaurants. To make reservations, call Disney Dining at:
0011 1 (714) 781-3463
Guests under age 18 must have parent or guardian permission to call.
Recorded Guest Information:
Disneyland Resort Hotels:
Mailing Address:
P.O. Box 3232
Anaheim, CA 92802-3232
U.S.A.
Parking Address:
1313 S. Disneyland Drive
Anaheim, CA 92802
U.S.A.