General Questions about Disneyland® Resort

The Disneyland® Resort is always looking for qualified applicants for positions throughout the Resort. All applicants must be at least 18 (or 17 and a high school senior).

• For hourly positions, please contact our Casting Office at (800) 766-0888.
  
• For salaried and professional positions, please visit our Disney Careers site or submit your resume along with salary history to:
  Disneyland® Resort
  Professional Staffing
  P.O. Box 3232
  Anaheim, CA 92803-3232
  
• For information regarding auditions for the many entertainment venues throughout the Disneyland® Resort, please call our audition hotline at (714) 781-0111.

Selecting the “best” time to visit the Disneyland® Resort depends upon your interests.

• If you want to visit when the number of Guests is fairly low, plan to stay mid-week (Tuesdays-Thursdays) during:
  • mid-September through mid- November
    
  • mid-January through mid-March
    
  • or mid-April through mid-May
    
  The benefit of visiting the Resort when number of Guests is low is that wait times are shorter and you can do more. However, Disney's California Adventure® Park and Disneyland® Park typically reduce their operating hours. Also, there may be fewer entertainment and events, and attractions are more frequently closed for refurbishment.
• If you want to visit while the theme parks have extended hours, entertainment, events and most attractions operating, plan your stay for weekends, including extended holiday weekends during:
  • Christmas and Spring Break
  • or June-August
  However, during these times, the number of Guests is usually increased.
  

For a complete list of hours, entertainment, events and refurbishments, go to the Calendar section and enter the dates of your visit. Or you can contact Disneyland® Resort Guest Information at (714) 781-7290.

The Disney Characters are scattered throughout the Disneyland® Resort during your stay.

• For information on where they can be found, visit any information center at either of the theme parks.
• For information on dining experiences with the Characters, please visit our Dining FAQ.

The Disneyland® Resort offers currency exchange through Travelex Exchange Services. Foreign currency may be exchanged for U.S. dollars at:

• City Hall in Disneyland® Park,
  
• the Guest Relations Lobby just inside the Disney's California Adventure® Park Main Entrance,
  
• the Guest Relations Window located to the left of the Disney's California Adventure® Park Main Entrance, or
  
• The front desks at the Hotels of the Disneyland® Resort
  

The Disneyland® Resort is pleased to offer vegetarian options at select restaurants. For those Guests with other dietary needs, special arrangements can often be made at select table-service restaurants. Please contact Disney Dining at (714) 781-DINE (3463)† for any special requests.

Please visit Getting Here and Getting Around for specific driving directions to the Disneyland® Resort.

The Disneyland® Kennel Club is available for day use. The cost is $20.00 per pet, per day and reservations are not necessary. No overnight accommodations are available. Please note the Hotels of the Disneyland® Resort do not permit pets.

The Disneyland® Kennel Club and County of Orange requires rabies, distemper, and hepatitis vaccination certificates from your vet in order to board dogs over four months of age. Cats over four months old need proof of vaccination for rabies, distemper, hepatitis, panleulaopenia, rhinotracheitus and calcivirus.

For further information or questions, please contact Disneyland® Resort Guest Information at (714) 781-7290†.

The Disneyland® Resort offers a Package Check Service. If you are staying at one of the Hotels of the Disneyland® Resort, you may have your purchases sent directly to the Hotel. If you are just here for the day or are staying at a non-Disney hotel, you may check your purchases until you leave at:

• Engine Ear Toys in Disney's California Adventure® Park,
• the Newsstand at Disneyland® Park,
• the Star Trader at Disneyland® Park, or
• Pioneer Mercantile at Disneyland® Park.

Here are the parking areas for:

• Theme Parks: Day parking is available in the Mickey & Friends Parking Structure.
• Downtown Disney® District: Hourly parking is available in our Downtown Disney® District Parking Lot located between the Downtown Disney® District and the Disneyland® Hotel.
• Hotels of the Disneyland® Resort: Each Hotel provides its own parking area.
  

For more information on parking at and driving to the Disneyland® Resort, please visit our Parking Page.

Various attractions may be temporarily closed for refurbishment or scheduled maintenance. To view a list, go to the Calendar and enter the dates of your visit.

Plan about two days for each theme park and one or two nights for Downtown Disney® District. While browsing our site, log in with your Disneyland.com account and click the Add to My Favorites button for locations you wish to enjoy when you visit us. A list of all of your favorite locations can be found on your My Favorites page.

Most 1-Day Tickets are only valid for one theme park, but you can “hop” from one park to the other in the same day if:

• You purchase a Multi-Day Park Hopper® Ticket (also part of our Vacation Packages)
  
• You are an Annual Passholder, or
  
• You are staying at a Hotel of the Disneyland® Resort Guest with an Ultimate Park Hopper® Ticket
  

The fun never stops at the Disneyland® Resort. Browse this site to learn more about all the exciting attractions, entertainment, events, and shopping and dining experiences. Visit the Calendar section for a complete list of entertainment and events.

In Southern California, you can dress according to the seasons:

• During the summer months, pack light clothing, shorts, bathing suits, sunscreen and a light jacket.
  
• During the winter months, be prepared to dress in layers. Pack jeans and t-shirts or long-sleeved shirts for the day time, and a sweatshirt and heavy jacket for early mornings and evenings.
  
• Come prepared for the unexpected. Pack an umbrella and the appropriate clothing in case the weather suddenly turns wet or unseasonably warm or cool.

The best way to find an item lost at the Disneyland® Resort is to visit Lost & Found, which is located next to Guest Relations to the left of the Main Entrance of Disney's California Adventure® Park.

If you are not able to visit Lost & Found in person, you can call (714) 817-2166† from 10:30 a.m. to 6:00 p.m. daily.