Hearing Disabilities

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Hearing Disabilities

Assistive Listening systems, Reflective Captioning, Sign Language interpretation, Text Typewriter telephones, Handheld Captioning, Video Captioning and written aids are available to help Guests with hearing disabilities to enjoy the Disneyland Resort.

Printable documents containing additional details are available at the bottom of this page.

Assistive Listening Systems

The Disneyland Resort offers Assistive Listening through Disney's Handheld Device, which amplifies sound through headphones or induction loop at specific theme park attractions. Assistive Listening Systems are recommended for Guests with mild to moderate hearing loss. A US$25.00 refundable deposit is required, refundable when returned on the same day.

Assistive Listening systems operates at the following locations:

Reflective Captioning

Available at select theater-type attractions, this innovative technology utilizes a light-emitting diode (LED display) to project desired captions onto an acrylic panel in front of the user. To utilize the system, please contact a Cast Member at the location.

Reflective Captioning is available at:

Sign Language Interpretation

The Disneyland Resort provides Sign Language interpretation for our Guests at specific live theme park shows on a rotating basis as follows:

For a list of Sign Language interpreted performances, please download the current schedule or request information via email. You may also call (714) 781-4636 (select option 1, and then option 0) for further details. Guests under age 18 must have parent or guardian permission to call.

You may pick up a schedule of Sign Language interpreted performances at any Disneyland Resort Guest Relations locations. Please note that the schedule is released approximately one week in advance.

Special Requests for Interpretation

Sign Language interpretation is available by request for select special events with at least 14 days advance notice. Call (714) 781-4636 (select option 1, and then option 0). Guests under age 18 must have parent or guardian permission to call.

If Sign Language interpretation is available for the requested event, we will contact you prior to your visit with a schedule of the names, dates and times of the interpreted performances.

Text Typewriter Telephones

Pay phones marked with a Text Typewriter (TTY) symbol are available in Downtown Disney District and by request in select rooms at the Hotels of the Disneyland Resort. All Disneyland Resort telephones can be amplified with the "#" key or by using a separate volume button on the phone.

Handheld Captioning

The Disneyland Resort offers Handheld Captioning through Disney's Handheld Device. This portable captioning system uses a wireless handheld receiver to display text in locations where fixed captioning systems are impractical, such as moving attractions. Receivers are available through Guest Relations and require a US$25.00 refundable deposit. You must return the device on the same day for a refund.

Handheld Captioning is available at the following locations:

Video Captioning

Caption-ready monitors are available in the preshow area at select attractions. These monitors are designated by a "CC" and can only be activated by remote control. Please see a Cast Member at the attraction for assistance.

Video captioning is available at:

Written Aids

Packets containing attraction dialogue and narration, flashlight, pencil and paper are available for several attractions and shows. Please inquire about availability prior to experiencing an attraction or show. A complete listing of available written aids is available at the Information Center located in each park.

Attractions and Entertainment

Select Disneyland Resort attractions and entertainment experiences offer assistance devices for Guests with hearing disabilities. Select an item for information pertaining to each experience:

Service Animals

Trained service animals are welcome in most locations throughout the Disneyland Resort; however, all service animals must remain on a leash or harness at all times. Cast Members are not permitted to handle service animals. Attractions at the Disneyland Resort are accessible to Guests with service animals via the standard queue.

Printable Documents

If you would like additional information on disabilities topics in a printable format, please download one of the following in-depth documents:

  • Access for Guests Using Wheelchairs and Electric Conveyance Vehicles (ECVs)
  • Services for Guests with Hearing Disabilities
  • Services for Guests with Visual Disabilities
  • Services for Guests with Service Animals
  • Show Lighting Effects

Recorded Guest Information:

Dining Reservations:

The Disneyland Resort offers reservations at select restaurants. To make reservations, call Disney Dining at:

1 (714) 781-DINE or
1 (714) 781-3463

Vacation Package Reservations:

Disneyland Resort Hotels:

Select an International Version: