Help Centre

How can we help you?

This search field has an attached autosuggestion popup menu

Mobile Devices and Apps – Frequently Asked Questions

Q.

How do I apply discounts to my purchase when using mobile checkout services?

A.

At the Disneyland Resort, you can scan and pay for merchandise at participating stores using the Disneyland mobile app on your mobile device. A Disney account is required.

When making a mobile checkout purchase via the app, any applicable savings will automatically be reflected in your total if your digital discount ticket has been linked to your Disney account. At this time, mobile checkout discounts will apply only for the following:

Discounts will apply pursuant to the applicable policies for such discounts.

Help for Disneyland Resort Legacy Passholders
In order to ensure your Legacy Passholder discount is applied, make sure that you link your digital discount ticket to your Disney account. Learn more about this updated process.

If you previously linked your Passport to your account, your Legacy Passholder discount will automatically be applied.

If you are unable to see your discount at checkout, please call the Legacy Passholder Hotline at (714) 781-PASS or (714) 781-7277 for assistance.

Help for Disney Vacation Club Members
For Guests who do not see their Disney Vacation Club Membership discount or are unable to add it, please call Member Services at (800) 800-9800 for assistance.

Footer Links

Sign Up for Updates

By providing my email address, I’d like to receive news and special offers via electronic mail from Disney Destinations.

You can withdraw your consent for these messages at any time via an unsubscribe link provided in the electronic messages. For more information on our data collection and use practices, please read our Privacy Policy.

Sign Up Successful

Thank you for signing up! You should begin to receive news and special offers very soon.