Disney PhotoPass – Frequently Asked Questions
Q:
How do I view my Disney PhotoPass photos?
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Log into your Disney account and link your vacation photos...
Q:
Can I download more than one Disney PhotoPass photo at a time?
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Yes, you can. You may select as many photos as you want to...Q:
How do I download my Disney PhotoPass photos?
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You can preview, purchase and download your photos on disn...Q:
I used my Disney PhotoPass photos to create products on the EZ Prints website. What should I do if I have a question or if there is a problem with my order?
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Please contact EZ Prints customer service with all inquiri...Q:
Why are some images missing from my Disney PhotoPass gallery when I view it on the EZ Prints website?
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Some properties and Characters that might be photographed ...Q:
Where can I find Disney PhotoPass Photographers?
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Disney PhotoPass Photographers can be located on the Disne...Q:
I'm visiting with a group. Can we get the same Disney PhotoPass photo added to our PhotoPass cards or Disney accounts?
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Yes, ask the Disney PhotoPass Photographer to add your pho...Q:
I lost my Disney PhotoPass card. Can I still view my photos?
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If you lost your Disney PhotoPass card, please fill out th...Q:
Can I link more than one Disney PhotoPass card to my Disney account?
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Yes. You can link as many Disney PhotoPass cards to your D...Q:
How do I get a Disney PhotoPass card?
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When you get your picture taken by a Disney PhotoPass Phot...Q:
I purchased my Disney PhotoPass Collection + Disc at a PhotoPass Sales Center inside the Disneyland Resort. Can I download my photos?
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Yes. If you provided your Disney PhotoPass QR code, locate...Q:
I’ve linked my Disney PhotoPass Collection code to my Disney account, but I can’t see my photos and videos. What should I do?
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Please link all vacation photos and videos associated with...Q:
How can I find my lost or missing Disney PhotoPass photos?
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If you are missing photos captured today, please allow up ...Q:
How long will my Disney PhotoPass photos be available in my Disney account?
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You can preview, purchase and download photos in your Disn...Q:
Can I purchase individual downloads of Disney PhotoPass photos?
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Yes. You may choose as few or as many Disney PhotoPass pho...Q:
I purchased my Disney PhotoPass Collection at a PhotoPass Sales Center inside the Disneyland Resort. How can I download my photos?
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After linking all your vacation photos and videos associat...Q:
How do I share my Disney PhotoPass photos?
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You can share your photos easily, using Facebook. Use the ...Q:
When can I begin downloading my Disney PhotoPass photos?
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Please allow up to 24 hours after your Disney PhotoPass ph...