Help Centre

How can we help you?

This search field has an attached autosuggestion popup menu

Disney PhotoPass – Frequently Asked Questions

Q.

How do I download my Disney PhotoPass photos?

A.

You can preview, purchase and download your photos on disneyland.com or with the Disneyland app. You may purchase individual downloads of your Disney PhotoPass photos or get downloads of your photos with the purchase of the Disney MaxPass feature (includes photos captured during a single day) or Disney PhotoPass+ One Week (includes photos captured during 7 consecutive days).

If you have not already done so, you will need to link your vacation photos to your Disney account by entering the unique ID found on any of the following items:

  • Your Disney PhotoPass card or cards
  • Your Annual Passport (a Disney PhotoPass Photographer needs to scan your Passport at time of capture)

Once you’ve linked your Disney PhotoPass photos, you’ll be able to preview them. All of the photos in your gallery are available to purchase as downloads or prints.

Disney MaxPass is nonrefundable and subject to restrictions and change without notice.

Disney PhotoPass service is subject to the Disney PhotoPass Terms and Conditions, and your ability to download your photos will expire in accordance with the Disney PhotoPass Expiration Policy.

Message, data and roaming rates may apply for Disneyland App. Availability subject to handset limitations and features may vary by handset or service provider. Coverage not available everywhere. If you’re under 18, get your parents’ permission first.

Footer Links

Sign Up for Updates

By providing my email address, I’d like to receive news and special offers via electronic mail from Disney Destinations.

You can withdraw your consent for these messages at any time via an unsubscribe link provided in the electronic messages. For more information on our data collection and use practices, please read our Privacy Policy.

Sign Up Successful

Thank you for signing up! You should begin to receive news and special offers very soon.