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Help with Tickets – Frequently Asked Questions


How do I use a Disney eTicket?


When you order your ticket online and select the Disney eTicket option at checkout, you will be provided a link to an online eTicket viewer from both a confirmation page and confirmation email.

To use your Disney eTicket, please complete the following steps:

  1. You can choose to either print out your Disney eTicket from the eTicket viewer or have it digitally scanned directly from your handheld device. If you have purchased multiple tickets and wish to print them for use, be sure to print each Disney eTicket individually.
  2. Present your Disney eTicket—whether in printed form or from the eTicket viewer on your handheld device—at the main entrance to either Disneyland Park or Disney California Adventure Park. You will not need to wait in line at Will Call or ticket purchase queues.
  3. Once your Disney eTicket has been scanned and voided, you will receive a standard Disneyland Resort theme park ticket for use over the duration of your visit.

Please note: If you wish to have your Disney eTicket digitally scanned, you must be using an Internet-accessible handheld device in order to access your ticket.

Please Check Our Park Rules

We ask that you review our Disneyland Resort park rules before your visit to avoid any delays or disruptions. We regularly update our park rules to ensure you have a safe and enjoyable experience at the Disneyland Resort.

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