Services for Guests with Disabilities

This page provides an overview of the many services and access options available at the Disneyland Resort. For more information about the services we offer to Guests with disabilities, please contact Disability Services at (407) 560-2547, email us or visit a Guest Relations location in one of the parks.

Cinderella smiles during a face-to-face encounter with a young female Guest wearing glasses

Cognitive Disabilities

Explore simple services and strategies available to give Guests with cognitive disabilities a magical experience.

A boy and girl laugh together while sitting in front of a futuristic structure at Star Wars Galaxy's Edge

Disability Access Service

Guests with disabilities who are unable to tolerate long lines may be eligible to return to an attraction at a later time.

Specially lit drawings in the ornate Sleeping Beauty Castle windows

Electric Conveyance Vehicle (ECV) Rentals

Find out how to rent a single-rider, 4-wheel electric conveyance vehicle that helps Guests with mobility challenges travel long distances with ease.

Guides for Guests with Disabilities

The Disneyland Resort offers a number of guides to help make your visit easier and more enjoyable. You can download them in a printable format here or find copies at Guest Services locations.

A Disney Cast Member engages in sign language with a female Guest, while her two children look on

Hearing Disabilities

From Assistive Listening systems to Sign Language interpretation and Video Captioning, see how the Disneyland Resort assists Guests with hearing disabilities.

A child sits on his father's shoulders and looks in wonder at the fantastic Disneyland fireworks

Lighting Sensitivity

Should you or any member of your party have a photosensitivity or seizure disorder, we recommend that you check with your personal physician for specific instructions before visiting the Disneyland Resort.

Specialty lighting and other visual effects are used extensively. Lighting effects include strobe lights and other pulsating lighting effects, as well as:

  • Exterior building accents (e.g., strobe-like effects incorporated in outdoor signs, kaleidoscopic projections)
  • Dance club lighting (e.g., mirror balls, flashing and spinning dance floor lights, among others)
  • Other attraction and show effects (e.g., simulated lightning, explosions and chaser lights)

Entertainment, events and performances are continuously changing and their show environments can vary throughout the day, making it impossible to list all possible lighting combinations. Therefore we are unable to give a definitive listing of strobe or lighting effects that may cause you concern.

Mickey Mouse in wizard attire stands atop a float in a parade marching near Sleeping Beauty Castle

Magnetic Fields

Common equipment such as electric motors and radios that produce electric and magnetic fields are utilized extensively throughout the parks and also within our hotels. These fields are generally no greater than you would experience in any urban environment or may be exposed to through common household appliances such as vacuum cleaners and hair dryers.

If you or any member of your party have questions regarding the above, you may speak with a Guest Relations Cast Member for details.

A man sitting in a wheelchair waits in the queue for Star Wars Rise of the Resistance

Mobility Disabilities

Check out the Disneyland Resort attraction access categories and ambulatory requirements for Guests with mobility disabilities.

Newsboy Mickey rests his foot on the running board of a classic car on Buena Vista Street


Parking for Guests with disabilities is available throughout the Disneyland Resort, including the Mickey and Friends and Pixar Pals parking structures.

Washrooms and Companion Washrooms

Multi-stall washrooms at the theme parks offer facilities designed for access by Guests with mobility disabilities. Companion-assisted washroom facilities are also available at various locations in each theme park, and they are notated on, on printed park maps and in the Disneyland app.

First Aid locations in the theme parks have washroom facilities that provide additional space and privacy for individuals who may need personal care assistance from a member of their party.

A Golden Retriever dog wearing a Minnie Mouse ear hat and a harness that says

Service Animals

We welcome service animals at most locations throughout our theme parks and Disneyland Resort hotels. At the Disneyland Resort, a service animal is defined as any dog or miniature horse trained to do work or perform tasks for the benefit of an individual with a disability.

Guests who use service animals must retain control of their animals at all times and should keep them on a leash or harness while visiting. Learn more about service animals at the Disneyland Resort.

Spacious interior of Disneyland Hotel room with wide paths for wheelchair access

Services for Guests with Disabilities at the Disneyland Resort Hotels

Learn more about the accessibility features and services available to Guests with disabilities who are staying at a Disneyland Resort hotel.

Visual Disabilities

Discover what services and devices are available to help Guests with visual disabilities.

A smiling boy with prosthetic legs walks across a bridge with his mother and father in front of Sleeping Beauty Castle

Website and Mobile App Accessibility

In order to provide the best online or mobile app experience for all, please email us with any questions on website or app accessibility for Guests with visual impairments or other disabilities.

A smiling girl in a wheelchair with her arm around her friend, behind a laughing boy wearing an ear hat

Wheelchair Rentals

Find out how to rent a wheelchair at the Disneyland Resort.

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Guest Services

  • Accessibility Services
  • Health Services
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Find Services for Guests with Disabilities

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