Services for Guests with Disabilities

Visit a Guest Relations location in the park to learn more about the services we offer to Guests with disabilities.

Cinderella smiles during a face-to-face encounter with a young female Guest wearing glasses

Cognitive Disabilities

Explore simple services and strategies available to give Guests with cognitive disabilities a magical experience.

A female Guest dressed as a Disney Princess walks under a drawbridge while holding hands with Mickey

Disability Access Service

Guests with disabilities who are unable to tolerate long lines may be eligible to return to an attraction at a later time.

Specially lit drawings in the ornate Sleeping Beauty Castle windows

Electric Conveyance Vehicle (ECV) Rentals

Find out how to rent a single-rider, 4-wheel electric conveyance vehicle that helps Guests with mobility challenges travel long distances with ease.

Guides for Guests with Disabilities

Disneyland Resort offers a number of guides to help make your visit easier and more enjoyable. You can download them in a printable format here or find copies at Guest Services locations.

A girl sits on her dad's shoulders near the Radiator Springs Racers sign

Hearing Disabilities

From Assistive Listening systems to Sign Language interpretation and Video Captioning, see how the Disneyland Resort assists Guests with hearing disabilities.

A child sits on his father's shoulders and looks in wonder at the fantastic Disneyland fireworks

Lighting Sensitivity

Should you or any member of your party have a photosensitivity or seizure disorder, we recommend that you check with your personal physician for specific instructions before visiting the Disneyland Resort.

Specialty lighting and other visual effects are used extensively. Lighting effects include strobe lights and other pulsating lighting effects, as well as:

  • Exterior building accents (e.g., strobe-like effects incorporated in outdoor signs)
  • Dance club lighting (e.g., mirror balls, flashing and spinning dance floor lights, among others)
  • Other attraction and show effects (e.g., simulated lightning, explosions and chaser lights)

Entertainment, events and performances are continuously changing, and their show environments can vary throughout the day, making it impossible to list all possible lighting combinations. Therefore we are unable to give a definitive listing of strobe or lighting effects that may cause you concern.

Disneyland Resort visitors using device contributing to magnetic fields

Magnetic Fields

Common equipment, such as electric motors and radios, that produce electric and magnetic fields are utilized extensively throughout the world and also within our Resorts. These fields are generally no greater than you would experience in any urban environment or may be exposed to through common household appliances such as vacuum cleaners and hair dryers.

If you or any member of your party have questions regarding the above, you may speak with a Guest Relations Cast Member for details.

Mobility Disabilities

Check out the Disneyland Resort attraction access categories and ambulatory requirements for Guests with mobility disabilities.

Newsboy Mickey rests his foot on the running board of a classic car on Buena Vista Street


Parking for Guests with disabilities is available throughout the Disneyland Resort, including the Mickey and Friends parking structure and the Toy Story parking area off of Harbor Boulevard. A valid disability parking permit is required.

Guests should follow directional signage or inquire at the toll plazas for parking options. Standard parking rates apply at all parking lots. Transportation is provided from the Mickey and Friends parking structure and the Toy Story parking area to the Main Entry Plaza. Please note: oversized wheelchairs, Electric Conveyance Vehicles and scooters may be too large for some of our transportation.

A service dog, wearing Mickey Mouse ears, helps a Disneyland Guest in a wheelchair

Service Animals

We value all our Guests with disabilities, and we welcome service animals at most locations throughout our theme parks and Resort hotels. At the Disneyland Resort, a service animal is defined as any dog or miniature horse trained to do work or perform tasks for the benefit of an individual with a disability.

Guests who use service animals must retain control of their animals at all times and should keep them on a leash or harness while visiting. Learn more about service animals at the Disneyland Resort.

Spacious interior of Disneyland Hotel room with wide paths for wheelchair access

Services for Guests with Disabilities at the Disneyland Resort Hotels

Learn more about the accessibility features and services available to Guests with disabilities who are staying at a Disneyland Resort hotel.

A girl with visual disabilities rides the Mad Tea Party attraction with her guide dog

Visual Disabilities

Discover what services and devices are available to help Guests with visual disabilities.

A smiling boy with prosthetic legs walks across a bridge with his mother and father in front of Sleeping Beauty Castle

Website Accessibility

In order to provide the best online experience for all, please email us with any questions on website accessibility for Guests with visual impairments or other disabilities.

A young Guest in a wheelchair at the Disneyland Resort

Wheelchair Rentals

Find out how to rent a wheelchair at the Disneyland Resort.

A guest in a wheelchair activates an automatic door opener

Accessible and Companion Restrooms

Restrooms at the theme parks offer facilities designed for access by Guests with mobility disabilities. Companion-assisted restroom facilities are also available at various locations in each theme park.

First Aid locations  in the theme parks have restroom facilities that provide additional space and privacy for individuals who may need personal care assistance from a member of their party.

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Guest Services

  • Accessibility Services
  • Health Services
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Find Services for Guests with Disabilities

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