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Annual Passes – Frequently Asked Questions


What should I do if my Annual Passport is lost or stolen?


Please report the situation as soon as possible to a Main Entrance Ticket Booth at the Disneyland Resort or contact the Annual Passholder Hotline at (714) 781-4546. Guests under 18 years of age must have parent or guardian permission to call.

If your Annual Passport is lost or stolen, you will be required to pay a non-refundable fee of $20 for your Annual Passport replacement. The fee may be waived if a copy of a police report is shown. Minors must be accompanied by a parent or guardian to receive a replacement Passport.

If your Annual Passport is in good standing and you forgot to bring it to the Disneyland Resort on a visit, you will be provided one courtesy admission for the year.

Learn more about Annual Passports.

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