What are the terms and conditions for an Annual Passport?
Annual Passes – Frequently Asked Questions
Disneyland® Resort Annual Passport Terms and Conditions
GENERAL: Each Annual Passholder and Disney Premier Passport holder (individually, a “Passholder”) must follow Disneyland® Resort’s procedures to have a photo associated with his/her Passport in Disney’s files for identification purposes. A Passholder must have his/her valid Passport in hand and a proper photo on file with Disney for Disneyland® Theme Park admission. Photos on file for active Passholders must be periodically updated with current photos. At this time, adults must replace their photos every ten (10) years and children (under the age of 18) must replace their photos every three (3) years. Further identification may be required. Passports are not valid for private events or events that require a separate admission, and Passports are subject to applicable Blockout Dates. Passports are nonrefundable, nontransferable and remain the property of Disney. Restrictions apply including, but not limited to, capacity constraints and other closures. Passports do not guarantee Theme Park admission, especially during high attendance periods. Additionally, Passports may not be used for commercial purposes and are void if altered or misused. A Passholder assumes the inherent risks associated with the operation of all rides and attractions and should read and obey all safety signage, instructions and rules. Parks, services, entertainment and attractions may change operating hours, close temporarily, or may otherwise change or be discontinued without notice and without liability. Entry into the Disneyland® Resort constitutes consent for Disney to use any film, video or reproduction of image and/or voice of a Passholder for any purpose whatsoever without any payment to the Passholder. Disney is not responsible for lost or stolen property. A Passholder must abide by any rules and regulations applicable to the Disneyland® Resort or to the use of the Passports as promulgated by Disney from time to time. It is agreed between the owners of the Disneyland® Resort and Passholders that all claims for injury or loss arising incident to the Passholder’s presence at the Disneyland® Resort shall be litigated in Orange County, California. Disney reserves the right to cancel, suspend or revoke any Passport or deny Theme Park admission to any Passholder at any time for any reason. Cancellation, suspension or revocation of Disneyland® Passport privileges under the Disney Premier Passport will result in the cancellation, suspension or revocation of both the Disneyland® and Walt Disney World® privileges of such Disney Premier Passport.
PARKING: The parking benefit, as applicable, is subject to availability and is currently only offered as a renewal option for those Passholders who already have the parking benefit and who renew their Passports on time. Passholders who do not currently have the parking benefit may not purchase the parking benefit, even if they may have had the benefit in the past. Passholders who currently have the parking benefit and who do not renew the benefit or do not renew their Passports on time, will not be able to purchase the benefit at a later time. The parking benefit is valid for parking for one (1) vehicle only at pay-on-entry lots at the Disneyland® Resort. Parking is not guaranteed, and is subject to capacity. Passholder must be in vehicle and present valid Passport at time of entry to receive the parking benefit. Further photo identification may be required. The value of any separate ticket media may not be used toward the purchase of the parking benefit. The parking benefit will expire when the Pass it is associated with expires.
PASSPORT TYPE AVAILABILITY: Passport types are limited in quantity, and not all Passport types may be available at any given time. Please check for Passport type availability before attempting to upgrade into a Passport.
UPGRADES: A Guest wishing to upgrade to a Passport from another form of eligible Theme Park admission media must upgrade on the same day in which the original form of Theme Park admission media is valid. A Guest who chooses to upgrade to a Passport from another form of eligible Theme Park admission media must choose a Passport of equal or greater value than the original Theme Park admission media retail price, and the difference in prices shall be due on the day of the upgrade. If an upgrade to a Passport is made from a multi-day ticket, the Passport will be backdated to begin on the first day that such ticket was used; if an upgrade to a Passport is made from a lower level Passport, the new Passport will have the same expiration date as the original Passport. Each guest wishing to upgrade his/her ticket media to a Passport must be present at the time of the upgrade transaction. Fully used ticket media, complimentary ticket media (except for certain promotional tickets) and ticket media stating its ineligibility for an upgrade may not be upgraded to a Passport. Upgrades are subject to Passport availability. Downgrades are not allowed.
RENEWALS: The value of any separate ticket media (except for certain promotional tickets) may not be used toward the renewal of an existing Passport. A “renewal” is the purchase of another year of Passholder benefits before the expiration date of a currently existing and valid Passport. All Passport types are available for renewal unless explicitly stated otherwise. Any renewal discounts are valid only until the applicable current Passport’s expiration date.
BENEFITS/DISCOUNTS: : A Passholder must present his/her valid Passport and valid photo identification prior to purchases to receive any applicable benefits and discounts. Benefits and discounts are nontransferable and may not be combined with any other offer or promotion. Such benefits and discounts are for personal use only and may not be used to obtain or purchase items or services with the intent to resell such items or services. Merchandise discounts are not valid on original or consignment art, select limited editions, select collectible originals, select specialty items, CDs, DVDs, videos, cameras, sundries, tobacco, alcohol, newspapers/periodicals, personalization, Disney’s Photopass® Online product, Disney Store Online, framed Disney Dollars, outdoor vending (e.g., in-Park balloon vendors, glow vendors), postage stamps, rentals (e.g., strollers, ECV), cameras, film, pantry/prepared foods, consumer electronics, National branded fragrances, treatments and cosmetics, Swarovski Crystal, Walt Disney Classics Collection, special orders, handmade items, Artist Sketch Program, purchase-with-purchase offers, Disney Dollars, gift cards, gift certificates, Park admission, ticket media, arcades, shipping or taxes, or on phone, email, online or mail order purchases. Merchandise discounts also do not apply at the following locations: Midway Games, Fairytale Arts, Jewel of Orleans, Silhouette Studio, Portrait Artists, Parasol Cart, Heraldry Shop, Crystal Shops (Crystal Arts and Cristal d'Orleans), face painting locations, or at any Downtown Disney® District location other than World of Disney® Store, D Street, Disney Vault 28, Marceline's Confectionery, Disney's Pin Traders, Anna & Elsa's Boutique and WonderGround Gallery. Dining discounts are not valid on alcoholic beverages, tobacco products, room service, holiday buffets, taxes or gratuities. Benefits and discounts are determined solely by Disney and may be valid only at select locations.
COMMUNICATIONS: As a member of the Disneyland® Resort Passport program, a Passholder will be eligible to receive periodic mailers and newsletters and other communications about the Disneyland® Resort and other Disney affiliated products and services, including information about events, products, opportunities, services and special offers and discounts available to Passholders. Passholders may also be sent information about special events, products, services and offers based on their activities at the Disneyland® Resort (e.g., purchase transactions, Disney FASTPASS usage, etc). These communications may be sent by postal mail (one mailing per Passholder household/address) or by email, based on the contact information provided to the Passport program. Passholders may receive these communications from any of the subsidiary and affiliated entities of The Walt Disney Company.
You may choose not to receive these communications by logging into your account at Disneyland.com/AP and changing your preferences. Please be aware that if you do not allow us to send you certain communications, we may not be able to deliver information to you about special Passholder events and opportunities, or about products and services that may take into account your interests and preferences.
BLOCKOUT DAY TICKETS: Blockout Day Tickets are currently no longer available.
ADDRESS CHANGE: Please report a change in your address immediately to the Disneyland® Resort Annual Passport Program. Changes can be made at the Annual Passport Processing Center by updating your information at “disneyland.com/ap” or by writing to Disneyland® Resort Annual Passport Program, ATTN: Address Change, P.O. Box 61094, Anaheim, CA 92803-6194.
REPLACEMENTS: If a Passport is lost or stolen, the Passholder is asked to report the situation immediately to a Disneyland® Resort Main Entrance ticket booth, or, by calling the Annual Passholder Membership Services line at (714) 781-7277. A non-refundable fee of twenty dollars ($20.00) is required to replace a Passport. Minors must be accompanied by a parent or guardian to receive a replacement Passport.
All terms, conditions and benefits including, but not limited to, admission privileges, Blockout Dates, prices, Pass type availability, parking locations, and discounts are subject to restrictions, availability, and change or cancellation without notice at any time.