Annual Passports Terms & Conditions

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Annual Passports Terms & Conditions

Disneyland Resort Annual Passport Terms and Conditions
Updated 02/01/2012

GENERAL: Each Annual Passholder and Disney Premier Passport holder (individually, a "Passholder") must follow Disneyland Resort's procedures to have a photo associated with his/her Passport in Disney's files for identification purposes. A Passholder must have his/her valid Passport in hand and a proper photo on file with Disney for theme park admission. Photos on file for active Passholders must be periodically updated with current photos. At this time, adults must replace their photos every ten (10) years and children (under the age of 18) must replace their photos every three (3) years. Further identification may be required. Passports are not valid for private events or events that require a separate admission, and passports are subject to Blockout Dates. Passports do not guarantee theme park admission (especially during high attendance periods), are nonrefundable, nontransferable and remain the property of Disney. Restrictions apply including, but not limited to, capacity constraints and other closures. Additionally, Passports may not be used for commercial purposes and are void if altered or misused. A Passholder assumes the inherent risks associated with the operation of all rides and attractions and should read and obey all safety signage, instructions and rules. Parks, services, entertainment and attractions may change operating hours, close temporarily, or may otherwise change or be discontinued without notice and without liability. Entry into the Disneyland Resort constitutes consent for Disney to use any film, video or reproduction of image and/or voice of a Passholder for any purpose whatsoever without any payment to the Passholder. Disney is not responsible for lost or stolen property. A Passholder must abide by any rules and regulations applicable to the Disneyland Resort or to the use of the Passports as announced by Disney from time to time. It is agreed between the owners of the Disneyland Resort and Passholders that all claims for injury or loss arising incident to the Passholder's presence at the Disneyland Resort shall be litigated in Orange County, California. Disney reserves the right to cancel, suspend or revoke any Passport or deny theme park admission to any Passholder at any time for any reason. Cancellation, suspension or revocation of Disneyland Passport privileges under the Disney Premier Passport will result in the cancellation, suspension or revocation of both the Disneyland and Walt Disney World privileges of such Disney Premier Passport.

PARKING: The parking benefit, as applicable, is subject to availability and valid only at pay-on entry lots at the Disneyland Resort. Parking is not guaranteed, and is subject to blockout dates (see Disneyland.com/ap for list of parking blockout dates ). Passholder must be in vehicle and present valid Passport at time of entry to receive the parking benefit. Further photo identification may be required. The value of any separate ticket media may not be used toward the purchase of the parking benefit.

UPGRADES: A Guest wishing to upgrade to a Passport from another form of eligible theme park admission media must upgrade on the same day in which the original form of theme park admission media is valid. If an upgrade to a Passport is made from a multi-day ticket, the Passport will be backdated to begin on the first day that the multi day ticket was used. A Guest who chooses to upgrade to a Passport from another form of eligible theme park admission media must choose a Passport of equal or greater value than the original theme park admission media retail price. Each Guest wishing to upgrade a ticket media to a Passport must be present at the time of the upgrade transaction. Fully used ticket media, complimentary ticket media (except for certain promotional tickets) and ticket media stating its ineligibility for an upgrade may not be upgraded to a Passport.

RENEWALS: The value of any separate ticket media (except for Blockout Day Tickets and certain promotional tickets) may not be used toward the renewal of an existing Passport.

BENEFITS/DISCOUNTS: A Passholder must present a valid Passport and valid photo identification prior to purchases to receive any applicable benefits and discounts. Benefits and discounts are nontransferable and may not be combined with any other offer or promotion. Such benefits and discounts are for personal use only and may not be used to obtain or purchase items or services with the intent to resell such items or services. Merchandise discounts are not valid on artist originals, limited editions, selected collectibles, DVDs, software media, cameras, sundries, tobacco, periodicals, personalization, imaging and Disney's Photopass® product, cameras, Disney Dollars, gift cards, gift certificates, admission media, arcades, shipping or taxes, or on phone, email, online or mail order purchases. Dining discounts are not valid on alcoholic beverages, tobacco products, room service, holiday buffets, taxes or gratuities. Benefits and discounts are determined solely by Disney and may be valid only at select locations.

COMMUNICATION
Newsletter: A complimentary newsletter may be mailed by postal mail and/or by email periodically, one issue per Passholder household/address. It is a courtesy publication not included in the Passport price.

Mailers: Occasional mailers may be mailed by postal mail to inform you of upcoming events, products, services or special offers and discounts from The Walt Disney Family of Companies.

E-mail: If you provided your email address to the Passport Program, upon purchasing or renewing your Passport or during the course of the year, or if you registered at disneyland.com/ap and provided your Passport barcode number and opted in to receiving e-mail from Disney, you may receive occasional updates, special offers and other information from The Walt Disney Family of Companies via email about their events, products, services and discounts.

BLOCKOUT DAY TICKETS: A Blockout Day Ticket is a ticket which provides theme park entry on a Blockout Date and must be purchased by an Annual Passholder on a Blockout Date designated by an Annual Passport. A Blockout Day Ticket is nonrefundable, nontransferable, subject to availability and capacity, and valid only when purchased and used on the same day. Annual Passholder must present a valid Annual Passport AND valid Blockout Day Ticket to be admitted into the Disneyland Resort theme parks on such day. Further photo identification may be required. The price of a Blockout Day Ticket may be applied towards the cost of upgrading one's Annual Passport to another Annual Passport or renewing one's existing Annual Passport. No change will be given. Only the Annual Passholder whose name appears on both the Annual Passport and the Blockout Day Ticket may apply the price of such Blockout Day Ticket towards the cost of such upgrade or renewal. The upgrade or renewal must be made on the same day that the Blockout Day Ticket is valid. Blockout date schedules are available on the Annual Passholder Member Services line at (714) 781-PASS (7277) and online at "disneyland.com/ap."

ADDRESS CHANGE: Please report a change in your address immediately to the Disneyland Resort. Changes can be made: at the Disneyland Main Entrance Ticket Booth, by updating your information at "disneyland.com/ap", or by writing to Disneyland Resort Annual Passport Program, ATTN: Address Change, P.O. Box 61094, Anaheim, CA 92803-6194.

REPLACEMENTS: If a Passport is lost or stolen, the Passholder is asked to report the situation immediately to a Disneyland Resort Main Entrance ticket booth, or, by calling the Annual Passholder Member Services line at (714) 781-PASS (7277). A non-refundable fee of twenty dollars ($20.00) is required to replace a Passport. Minors must be accompanied by a parent or guardian to receive a replacement Passport.

Any renewal discounts are valid only until the applicable current Passport's expiration date when renewed online. Passports that are renewed at the Main Entrance ticket booth with a renewal discount and after such Passport's expiration date will expire 12 months from the original Passport anniversary date. All terms, conditions and benefits including, but not limited to, admission privileges, Blockout Dates, prices, parking locations and discounts are subject to restrictions, availability and change or cancellation without notice at any time.

Dining Reservations:

Reserve Online

(714) 781-DINE or
(714) 781-3463

Guest Information & Ticket Sales:

Vacation Package Reservations:

Disneyland Resort Hotel Reservations: