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Disney PhotoPass – Frequently Asked Questions

Q.

I’ve linked my Disney PhotoPass Collection code to my Disney account, but I can’t see my photos and videos. What should I do?

A.

Please link all vacation photos and videos associated with your PhotoPass ID(s) and Attraction ID(s) to your account before entering your Disney PhotoPass Collection code. Once you have linked all of your PhotoPass photos, please enter your Disney PhotoPass Collection code to view and download your photos and videos.

If you submitted your Disney PhotoPass Collection code prior to linking your PhotoPass ID(s) and Attraction ID(s), please contact PhotoPass Guest Support at (407) 560-4300 for assistance.


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