Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Disney PhotoPass – Frequently Asked Questions

Q.

What is Disney PhotoPass+ Aulani?

A.

With Disney PhotoPass+ Aulani, you can download the photos in your Disney account that were taken at Aulani Resort from 29 days before your purchase until 29 days after your purchase. You can buy Disney PhotoPass+ Aulani at Kālepa's Store.

Linking Photos to Your Disney Account

Pick up a Disney PhotoPass card free-of-charge from one of our photographers. As we capture the magical moments of your vacation, the card will link your photos to your online Disney account, where you can view them in your gallery. With Disney PhotoPass+ Aulani, you can download and share all these photo memories for one price.

Photos will expire pursuant to the expiration policy for Disney PhotoPass Service and Products at Aulani Resort outlined in the Terms and Conditions below. Not responsible for missing, lost or damaged photos.

Disney PhotoPass+ Aulani excludes photos or other digital content captured during dining experiences (including Disney Character Breakfasts, Menehune Mischief Character Dinners and the Ka Wa‘A Lu‘au), photo scavenger hunts, instructor-guided photo tours, Painting with Light classes and private portrait sessions. Also excluded are photos and video taken by the Disney Event Group (including, but not limited to, Disney Fairy Tale Weddings photos and group and convention photos) or by third-party operators. These items must be purchased separately.

View Disney PhotoPass+ Aulani Terms and Conditions.

Footer Links

Sign Up for Updates

Be the first to hear about the latest news and special offers at the Disneyland Resort.

Sign Up Successful

Thank you for signing up! You should begin to receive news and special offers very soon.