What if I cannot print my Disney eTicket?
Help with Tickets – Frequently Asked Questions
If you cannot print your Disney eTicket from the eTicket viewer, first check to see if you have Adobe Reader 4.0 or higher installed. If you do not have Adobe Reader, you may download it for free from Adobe Systems Incorporated.
If you are still unable to print your Disney eTicket, please call the Guest Services number listed on the confirmation page or email and provide your confirmation number. Guests under 18 years of age must have parent or guardian permission to call.
Please note: You can also choose to have Disney eTickets digitally scanned directly from the eTicket viewer on an internet-accessible handheld device.