Services for Guests with Disabilities

Visit a Guest Relations location in the park to learn more about the services we offer to Guests with disabilities.

Cinderella smiles during a face-to-face encounter with a young female Guest wearing glasses

Cognitive Disabilities

Explore simple services and strategies available to give Guests with cognitive disabilities a magical experience.

A female Guest dressed as a Disney Princess walks under a drawbridge while holding hands with Mickey

Disability Access Service

Guests with disabilities who are unable to tolerate long lines may be eligible to return to an attraction at a later time.

A Guest, seated on an ECV at Disneyland Park

Electric Conveyance Vehicle (ECV) Rentals

Find out how to rent a single-rider, 4-wheel electric conveyance vehicle that helps Guests with mobility challenges travel long distances with ease.

A man in a wheelchair holds his son on his lap and rolls past the Partners Statue in Disneyland Park

Guides for Guests with Disabilities

Guides for Guests with disabilities are available at the entrances of Disneyland Park and Disney California Adventure Park. You may also download the guides for each theme park in PDF format.

A girl sits on her dad's shoulders near the Radiator Springs Racers sign

Hearing Disabilities

From Assistive Listening systems to Sign Language interpretation and Video Captioning, see how the Disneyland Resort assists Guests with hearing disabilities.

A child sits on his father's shoulders and looks in wonder at the fantastic Disneyland fireworks

Lighting Sensitivity

Should you or any member of your party have a photosensitivity or seizure disorder, we recommend that you check with your personal physician for specific instructions before visiting the Disneyland Resort.

Specialty lighting and other visual effects are used extensively. Lighting effects include strobe lights and other pulsating lighting effects, as well as:

Exterior building accents (e.g., strobe-like effects incorporated in outdoor signs)
Dance club lighting (e.g., mirror balls, flashing and spinning dance floor lights, among others)
Other attraction and show effects (e.g., simulated lightning, explosions and chaser lights)

Entertainment, events and performances are continuously changing, and their show environments can vary throughout the day, making it impossible to list all possible lighting combinations. Therefore we are unable to give a definitive listing of strobe or lighting effects that may cause you concern.

Magnetic Fields

Common equipment, such as electric motors and radios, that produce electric and magnetic fields are utilized extensively throughout the world and also within our Resorts. These fields are generally no greater than you would experience in any urban environment or may be exposed to through common household appliances such as vacuum cleaners and hair dryers.

If you or any member of your party have questions regarding the above, you may speak with a Guest Relations Cast Member for details.

A man in a wheelchair holds his son on his lap; his son holds a Donald plush toy

Mobility Disabilities

Check out the Disneyland Resort attraction access categories and ambulatory requirements for Guests with mobility disabilities.

Newsboy Mickey rests his foot on the running board of a classic car on Buena Vista Street

Parking

Parking for Guests with disabilities is available throughout the Disneyland Resort, including the Mickey and Friends parking structure and the Toy Story parking area off of Harbor Boulevard. A valid disability parking permit is required.

Guests should follow directional signage or inquire at the toll plazas for parking options. Standard parking rates apply at all parking lots. Transportation is provided from the Mickey and Friends parking structure and the Toy Story parking area to the Main Entry Plaza. Please note: oversized wheelchairs, Electric Conveyance Vehicles and scooters may be too large for some of our transportation.

A service dog, wearing Mickey Mouse ears, helps a Disneyland Guest in a wheelchair

Service Animals

We value all our Guests with disabilities, and we welcome service animals at most locations throughout our theme parks and Resort hotels. At the Disneyland Resort, a service animal is defined as any dog or miniature horse trained to do work or perform tasks for the benefit of an individual with a disability.

Guests who use service animals must retain control of their animals at all times and should keep them on a leash or harness while visiting. Learn more about service animals at the Disneyland Resort.