Services for Guests with Disabilities

Disneyland Resort offers a number of guides to help make your visit easier and more enjoyable. You can download them in a printable format here or find copies at Guest Services locations.

• The Guide for Guests with Cognitive Disabilities outlines planning tips as well as services and accommodations throughout Disneyland Resort.
• Attraction Details for Guests with Cognitive Disabilities describes the types of experiences Guests will encounter on each of the theme park attractions (noise, darkness, etc.).
• Disability Access Service describes how Disneyland Resort accommodates Guests with disabilities and their parties at attractions and entertainment.

Should you or any member of your party have a photosensitivity or seizure disorder, we recommend that you check with your personal physician for specific instructions before visiting the Disneyland Resort.

Specialty lighting and other visual effects are used extensively. Lighting effects include strobe lights and other pulsating lighting effects, as well as:

• Exterior building accents (e.g., strobe-like effects incorporated in outdoor signs)
• Dance club lighting (e.g., mirror balls, flashing and spinning dance floor lights, among others)
• Other attraction and show effects (e.g., simulated lightning, explosions and chaser lights)

Entertainment, events and performances are continuously changing, and their show environments can vary throughout the day, making it impossible to list all possible lighting combinations. Therefore we are unable to give a definitive listing of strobe or lighting effects that may cause you concern.

Common equipment, such as electric motors and radios, that produce electric and magnetic fields are utilized extensively throughout the world and also within our Resorts. These fields are generally no greater than you would experience in any urban environment or may be exposed to through common household appliances such as vacuum cleaners and hair dryers.

If you or any member of your party have questions regarding the above, you may speak with a Guest Relations Cast Member for details.

Parking for Guests with disabilities is available throughout the Disneyland Resort, including the Mickey and Friends parking structure and the Toy Story parking area off of Harbor Boulevard. A valid disability parking permit is required.

Guests should follow directional signage or inquire at the toll plazas for parking options. Standard parking rates apply at all parking lots. Transportation is provided from the Mickey and Friends parking structure and the Toy Story parking area to the Main Entry Plaza. Please note: oversized wheelchairs, Electric Conveyance Vehicles and scooters may be too large for some of our transportation.

We value all our Guests with disabilities, and we welcome service animals at most locations throughout our theme parks and Resort hotels. At the Disneyland Resort, a service animal is defined as any dog or miniature horse trained to do work or perform tasks for the benefit of an individual with a disability.

Guests who use service animals must retain control of their animals at all times and should keep them on a leash or harness while visiting. Learn more about service animals at the Disneyland Resort.

In order to provide the best online experience for all, please email us with any questions on website accessibility for Guests with visual impairments or other disabilities.

Restrooms at the theme parks offer facilities designed for access by Guests with mobility disabilities. Companion-assisted restroom facilities are also available at various locations in each theme park.

First Aid locations  in the theme parks have restroom facilities that provide additional space and privacy for individuals who may need personal care assistance from a member of their party.