Services for Guests with Disabilities

The Disneyland Resort offers a number of guides to help make your visit easier and more enjoyable. You can download them in a printable format here or find copies at Guest Services locations.

• The Disneyland Park Guide for Guests with Disabilities and Disney California Adventure Park Guide for Guests with Disabilities provide useful information for Guests with mobility, visual and hearing disabilities at each theme park.
• The Guide for Guests with Cognitive Disabilities outlines planning tips as well as services and accommodations throughout the Disneyland Resort.
• Attraction Details for Guests with Cognitive Disabilities describes the types of experiences Guests will encounter on each of the theme park attractions (noise, darkness, etc.).
• Disability Access Service describes how the Disneyland Resort accommodates Guests with disabilities and their parties at attractions and entertainment.

Should you or any member of your party have a photosensitivity or seizure disorder, we recommend that you check with your personal physician for specific instructions before visiting the Disneyland Resort.

Specialty lighting and other visual effects are used extensively. Lighting effects include strobe lights and other pulsating lighting effects, as well as:

• Exterior building accents (e.g., strobe-like effects incorporated in outdoor signs, kaleidoscopic projections)
• Dance club lighting (e.g., mirror balls, flashing and spinning dance floor lights, among others)
• Other attraction and show effects (e.g., simulated lightning, explosions and chaser lights)

Entertainment, events and performances are continuously changing, and their show environments can vary throughout the day, making it impossible to list all possible lighting combinations. Therefore we are unable to give a definitive listing of strobe or lighting effects that may cause you concern.

Common equipment, such as electric motors and radios, that produce electric and magnetic fields are utilized extensively throughout the parks and also within our hotels. These fields are generally no greater than you would experience in any urban environment or may be exposed to through common household appliances such as vacuum cleaners and hair dryers.

If you or any member of your party have questions regarding the above, you may speak with a Guest Relations Cast Member for details.

Multi-stall restrooms at the theme parks offer facilities designed for access by Guests with mobility disabilities. Companion-assisted restroom facilities are also available at various locations in each theme park, and they are notated on disneyland.com, on printed park maps and in the Disneyland app.

First Aid locations in the theme parks have restroom facilities that provide additional space and privacy for individuals who may need personal care assistance from a member of their party.

We welcome service animals at most locations throughout our theme parks and Disneyland Resort hotels. At the Disneyland Resort, a service animal is defined as any dog or miniature horse trained to do work or perform tasks for the benefit of an individual with a disability.

Guests who use service animals must retain control of their animals at all times and should keep them on a leash or harness while visiting. Learn more about service animals at the Disneyland Resort.

In order to provide the best online or mobile app experience for all, please email us with any questions on website or app accessibility for Guests with visual impairments or other disabilities.