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Guest Relations

Get answers to your Disneyland Resort questions, help with reservations and much more.

Hours and Locations

Guest Relations and Information Centers are open during normal theme park operating hours at these locations:

Disneyland Park on Main Street, U.S.A.

  • City Hall
  • Central Plaza Information Board (closes before Firework Spectacular)

Disney California Adventure Park on Buena Vista Street

  • Guest Relations Lobby
  • Information Station (closes approximately 1 hour before park closing)

Disneyland Resort Esplanade

  • Guest Relations Window

Services Provided

Important Theme Park Information

  • Guidemaps in Italian, French, Chinese and Korean
  • Complimentary Attraction Translation Devices
  • Accessibility information
  • Times Guides, detailing show and parade information
  • Up-to-the-minute theme park news

Assistance with Reservations and Tickets for

Additional Services

  • Foreign currency exchange
  • Lost Guest retrieval
  • General assistance

Guide Maps

The complimentary Entertainment Times Guide and theme park maps, available at both park entrances, may also answer your questions—be sure to pick them up.

Entrance sign for Disneyland City Hall, home of the Info Center and Guest Relations

Additional Information

Guest Services
  • Travel Services
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