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Update on Disneyland Resort Operations

 

Publish Date: June 14, 2021

As more people are vaccinated and the nation is turning the corner on this pandemic, we are encouraged that COVID-19 health and safety guidelines set forth by the CDC and state and local officials are being adjusted and eased.

Keeping with our thoughtful approach to health and safety measures, and taking into consideration these new recommendations, we are making some changes for Guests, effective June 15, in conjunction with the reopening of California’s economy.

Guest Experience
We are excited to welcome out-of-state Guests beginning June 15, 2021 at which time we will discontinue the requirement for on-site temperature checks. The state has removed the physical distancing requirements with respect to Guests, so we will allow Guests to self-determine distancing.

Face Coverings for Guests
Starting June 15, 2021 face coverings will no longer be required for fully vaccinated Guests both indoors and outdoors. Guests (ages 2 and up) who are not fully vaccinated must continue wearing face coverings indoors, except when dining.

While Guests will not be required to show proof of vaccination, vaccinated Guests will self-attest that they are in compliance prior to entry. In addition, all Guests will need to attest that they are aware of the State of California’s strong recommendation that Guests be fully vaccinated or receive a negative COVID-19 test prior to entering the theme parks when making their Disneyland Resort theme park reservations.

When the Toy Story parking area reopens on June 18, 2021 all Guests (ages 2 and up) regardless of vaccination status will be required to wear an appropriate face covering while on the bus transportation from the lot to the parks.

Theme Park Reservations
As we continue to welcome Guests back to our parks, we will continue to do so through our reservation system, which was implemented due to capacity limits when the parks reopened.

Please continue to check Disneyland.com more detailed information for the latest information and more updates.


Disneyland Park, Disney California Adventure Park, and the Downtown Disney District are now open. The Hotels of the Disneyland Resort are now open with reduced capacity.

Additionally, all Guests are required to obtain a reservation for park entry in advance through a new theme park reservation system. To enter a park, both a theme park reservation and a valid admission ticket, for the same park on the same date, are required for all Guests (ages 3 and older). Capacity and theme park reservations are limited, and reservations are and subject to availability.

The State of California strongly recommends that all Guests be fully vaccinated or obtain a negative COVID-19 test prior to entering the theme parks. Unvaccinated Guests must wear face coverings when indoors. If planning to travel, please check and follow the Centers for Disease Control and Prevention (CDC) recommendations and any state travel advisories.

Certain parks, hotels, restaurants, attractions, experiences and other offerings may be modified or unavailable, have limited capacity and are subject to limited availability or even closure, and park admission and offerings are not guaranteed.

As always, our procedures may change as we continue to update our health and safety processes based on guidance from the State of California and local health officials. We reserve the right to cancel any reservations, admission media or purchases and provide applicable refunds. Please also see our policies regarding modifications and cancellations by Guests.

As more people are vaccinated and the nation is turning the corner on this pandemic, we are encouraged that COVID-19 health and safety guidelines set forth by the CDC and state and local officials are being adjusted and eased. Keeping with our thoughtful approach to health and safety measures, and taking into consideration these new recommendations, we are making some changes for Guests in conjunction with the reopening of California’s economy.

Face Coverings

  • Face coverings are not required for fully vaccinated Guests both indoors and outdoors.
  • Guests (ages 2 and up) who are not fully vaccinated must continue wearing approved face coverings indoors, except when dining.
  • All Guests, regardless of vaccination status, will need to wear approved face coverings while on the bus transportation to and from the Toy Story parking area.
  • Guests will not be required to show proof of vaccination, but vaccinated Guests must self-attest that they are in compliance prior to entry.
  • All Guests must attest that they are aware of the State of California’s strong recommendation that Guests will be fully vaccinated or receive a negative COVID-19 test prior to entering the theme parks when making their Disneyland Resort theme park reservations.

Disney reserves the right to require a Guest to leave if they are (i) using profanity or offensive language towards our Cast Members or other Guests and/or (ii) violating any other Park Rules. View important details and what you need to know before visiting Disneyland Resort.

Below, you’ll find information on impacts to current and upcoming plans. Please continue to check back for additional updates.

We appreciate your patience and understanding.


Warning icon COVID-19 Warning

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable.

By visiting the Disneyland Resort, you voluntarily assume all risks related to exposure to COVID-19.

Help keep each other healthy.


We anticipate heavy call volume and appreciate our Guests’ patience as we work hard to respond to all inquiries.


 

Modifications and Cancellations

Annual Passports

Annual Passholders have been among our most loyal and valued Guests, and we want to thank them for their understanding during this closure period.

Due to the continued uncertainty of the pandemic and limitations around the reopening of our California theme parks, we will be issuing appropriate refunds for eligible Disneyland Resort Annual Passports and sunsetting the current Annual Passport program. Please visit Disneyland.com/PassportRefund for refund information.

Although sunsetting the Annual Passport program may be disappointing to some, we are excited about what’s ahead and know that our future is bright. We are developing new membership offerings that will utilize consumer insights to deliver choice, flexibility and value for our biggest fans. Once we have more information to share about future membership offerings, our Annual Passholders will be the first to hear from us.

Annual Passholders who held active Passports as of March 14, 2020 will continue to receive applicable discounts based on their passport type for merchandise and food & beverages at select locations until the new membership offerings are announced. View important details and restrictions.

We encourage our Annual Passholders to stay connected with the Disneyland Annual Passholders’ Facebook page as we plan to continue our Annual Passport communication and digital content with special opportunities to come, until new membership offerings are announced.

We are working as diligently and as quickly as possible to expedite eligible pro rata refunds for Annual Passports. We appreciate our Annual Passholders’ patience and understanding as we work through this process. Please visit Disneyland.com/PassportRefund for more information.

Disney Premier Passholders:

We will be issuing appropriate refunds on eligible Disneyland Resort Annual Passports, and sunsetting the current Annual Passport program—including the Disney Premier Passport—due to the continued uncertainty of the pandemic and limitations around the reopening of our California theme parks.

In addition to receiving applicable Passport discounts on merchandise and food & beverages at select locations at the Disneyland Resort until new membership offerings are announced, Premier Passholders will be eligible to enjoy Walt Disney World Resort Theme Park access and V.I.PASSHOLDER Perks through March 31, 2021, and their passes will be canceled thereafter. Please note, advance Disney Park Pass reservations are required for park entry. Premier Passholders will also be able to renew into Walt Disney World Resort Annual Passes through April 30, 2021. For questions regarding existing Walt Disney World reservations, please contact V.I.PASSHOLDER Support at 407-939-7277 for assistance.

Groups

If you were scheduled to visit the Disneyland Resort as part of a meeting, convention, youth program, wedding or other group or celebration, please consult with the organizer of your group or event for any questions.

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