Creating and signing into a Disney account is simple. All you need is:
Forget your password? No problem. Simply, reset it.
When creating a new account, you will also be asked to enter your first name, last name, address and birth date. Your birth date is used for verification, if you forget your password.
Important Note: Your user name is always your complete email address. No other user name will allow you to sign in.
Disney accounts offer exclusive content for registered Guests and Annual Passholders.
In order to view Annual Passholder content, you must sign in to your Disney account and enter your Annual Passholder barcode to your Profile.
Visit the Help Center: Annual Passports page to get answers to questions like:
You can browse the site, view information and experience most multimedia features without signing in. If you'd like view exclusive Annual Passholder content and see special offers and discounts for Annual Passholders, you do need to register and sign in.
You can browse the site for all sorts of information on the Disneyland Resort without registering. With a Disney account, you can:
As a registered Guest, you will also be given the opportunity to receive the latest news on the Disneyland Resort, the Disney Insider Newsletter, and occasional updates and special offers from our site, other Disney Family sites and our third-party sponsors.
Registration is simple. You must provide your:
You will always use your complete email address whenever you sign into your Disney account.
When you make a purchase, we also require your:
The Disney account is designed with the Annual Passholder in mind. To view exclusive Passholder content and information:
We respect your privacy and your concerns about your personal information. We never sell your information. We will not contact you unless you ask us to.
We only use your information to complete transactions you've initiated. For instance, if you purchase a vacation package, we use your information to process your order, or if you contact us for help, we will use your contact information to respond.
Yes. If you have previously registered with a site like disneyworld.com or disneycruise.com, you can use the same email address and password. However, you may be required to enter additional information.
You can manage which email newsletters and offers & discounts you receive at any time. Change your communication subscriptions. You will need to sign into your Disney account.
Yes. Change your password. You will need to sign into your Disney account.
If you need additional troubleshooting assistance, please email us with your questions.
If you've forgotten your password, we can send it to the email address that you provide when you create your account. Request that we email your password.