Guest Relations

Get answers to your Disneyland Resort questions, help with reservations and much more.

Hours and Locations

Guest Relations and Information Locations are open during normal theme park operating hours at these locations:

Disneyland Park

  • City Hall on Main Street, U.S.A.
  • Central Plaza Information Board near Plaza Inn
  • Fantasyland kiosk next to Dumbo the Flying Elephant
  • Tomorrowland kiosk next to Star Trader
  • New Orleans Square kiosk next to the Haunted Mansion exit

Disney California Adventure Park

  • Chamber of Commerce on Buena Vista Street
  • Information Station on Buena Vista Street
  • Cars Land kiosk at entrance of Cars Land
  • Pixar Pier kiosk near FASTPASS Distribution area for Incredicoaster and Toy Story Midway Mania!

Services Provided

Important Theme Park Information

  • Guide maps in Italian, French, Chinese, Korean, Spanish, German, Japanese, and Portuguese
  • Complimentary Attraction Translation Devices
  • Accessibility information
  • Times Guides, detailing show and parade information
  • Up-to-the-minute theme park news
Assistance with Reservations and Tickets forAdditional Services
  • Foreign currency exchange
  • Lost Guest retrieval
  • General assistance

Guide Maps

The complimentary Entertainment Times Guide and theme park maps, available at both park entrances, may also answer your questions or provide additional information. Be sure to check them out!

Additional Information - Opens Dialog

Guest Services

  • Travel Services
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