I used my Disney PhotoPass photos to create gift products on the EZ Prints website. What should I do if I have a question or if there is a problem with my order?
Preserve your picture-perfect photo moments with Disney PhotoPass Service.
What Is Disney PhotoPass Service?
Disney PhotoPass is a service that allows you to have high-quality pictures taken by Disney PhotoPass Photographers throughout the parks. You can find these photographers near iconic Disney backgrounds and at select Character Greetings and dining experiences. Since everyone in your group can pose together, no one has to be left out of the picture.
Disney PhotoPass Cards
You can get a Disney PhotoPass card from any Disney PhotoPass Photographer. Your card will have a unique ID that can be used to link media to your account.
Instead of a Disney PhotoPass card, you can present your Annual Passport to any Disney PhotoPass Photographer at each Disney PhotoPass location you visit. Your Annual Passport has a unique Disney PhotoPass ID on the back, which you can use to preview your pictures online or through the Disneyland app.
Select Annual Passports include a Disney PhotoPass download benefit.
Remember to link your Annual Passport to your Disney account.
Disney PhotoPass Photographer Locations
You can find the locations of Disney PhotoPass Photographers on disneyland.com or with the Disneyland app. Disneyland Park and Disney California Adventure Park guide maps also pinpoint some of the places where you can find Disney PhotoPass Photographers. They can also be found at many Disney Character Greetings, as well as at select Disneyland Resort hotel locations and events.
Want to have Disney Characters added to your photos? Simply ask a Disney PhotoPass Photographer to set up the poses to easily include select Disney Characters and other surprises in a Magic Shot.
Or, add a magical flourish by choosing Animated Magic Shots. These digital overlays feature a popular Disney Character introducing your photo with a short animation.
Using Disney PhotoPass
You can preview and purchase download rights and prints of your photos by following these simple steps.
- Get a Disney PhotoPass card from any Disney PhotoPass Photographer who takes your photo. Your card will have a unique ID that will be used to access your Disney PhotoPass photos. Or, have the PhotoPass Photographer link your photos to your Annual Passport.
- Register online to create a Disney account.
- Link your Disney PhotoPass card or link your Annual Passport to your Disney account.
- Preview your photos on disneyland.com or with the Disneyland app.
- Choose any or all of them to purchase as digital downloads, prints or both.
Disney PhotoPass+ One Week
You can get digital downloads of all your Disney PhotoPass photos, attraction photos and dining photos from 7 consecutive days, for one price, with Disney PhotoPass+ One Week. Magic Shots and Animated Magic Shots captured during those days are also included!
When you add the Disney MaxPass feature to your theme park ticket, you’ll be able to download your Disney PhotoPass photos captured during the entire day in which your ticket was used for entry—including photos taken at Character Dining experiences, on select attractions and with Magic Shot overlays. It also gives you the opportunity to reserve digital Disney FASTPASS selections right from your mobile device using the Disneyland app after entering the park.
Guests who have a valid Disneyland Annual Passport may purchase the Disney MaxPass feature as a daily add-on for $10 through the Disneyland app or as an annual add-on for $75 at a Disneyland Resort Ticket Booth. The Disney MaxPass feature is an included benefit with the Disney Signature Plus Passport and the Disney Premier Passport.
Passholders with the annual Disney MaxPass benefit can download their Disney PhotoPass photos that are captured during the validity dates of their Annual Passports.
The cost of the annual Disney MaxPass feature cannot be pro-rated for passes expiring in less than a year and expires when your Annual Passport expires.
Please check the day’s FASTPASS availability before purchasing Disney MaxPass. FASTPASS selections are limited and not guaranteed. Disney MaxPass is nonrefundable and subject to restrictions and change without notice.
Disney PhotoPass service is subject to the Disney PhotoPass Terms and Conditions, and your ability to download your photos will expire in accordance with the Disney PhotoPass Expiration Policy.
Message, data and roaming rates may apply for Disneyland App. Availability subject to handset limitations and features may vary by handset or service provider. Coverage not available everywhere. If you’re under 18, get your parents’ permission first.
Frequently Asked Questions
How do I view my Disney PhotoPass photos?
Why are some of my Disney PhotoPass images missing from my gallery when I try to create certain products on the EZ Prints site?
How do I view my Disney PhotoPass photos?
Can I download more than one Disney PhotoPass photo at a time?