Snow White and a Little Girl

General Information

Planifiez votre visite


General Information

Get answers to general questions about the Disneyland Resort.

Selecting the best time to visit the Disneyland Resort depends upon your interests:

  • If you want to visit when the number of Guests is sometimes lower, plan to stay mid-week (Tuesdays to Thursdays) during:
    • mid-September through mid-November
    • mid-January through mid-March
    • or mid-April through mid-May

The benefit of visiting the Disneyland Resort when the number of Guests is low is that wait times may be shorter and you can do more. However, Disney California Adventure Park and Disneyland Park typically reduce their operating hours at such times. Also, there may be fewer entertainment and events, and attractions are more frequently closed for refurbishment.

  • If you want to visit while the theme parks have extended hours, entertainment, events and most attractions operating, plan your stay for weekends, including extended holiday weekends during:
    • Christmas and Spring Break
    • June to August

However, during these times, the number of Guests is usually increased.

For a complete list of hours, entertainment, events and refurbishments, go to the Park Hours section and enter the dates of your visit, or contact Disneyland Resort Guest Information at (714) 781-4565.

Guests under age 18 must have parent or guardian permission to call.

Disney Characters appear throughout the Disneyland Resort:

  • For information on where they can be found, check the entertainment guide that you receive at the park entrance or visit any information center.
  • Learn more about Disney Character Dining.

Foreign currency may be exchanged for U.S. dollars at:

  • City Hall in Disneyland Park
  • Chamber of Commerce in Disney California Adventure Park
  • Front desks at the Disneyland Resort Hotels

The Disneyland Resort is pleased to offer vegetarian options at select restaurants. For those Guests with other dietary needs, special arrangements can often be made at select table-service restaurants. Please contact Disney Dining at (714) 781-DINE or (714) 781-(3463) for any special requests. Guests under age 18 must have parent or guardian permission to call.

The Disneyland Kennel Club is available for day use. No overnight accommodations are available. Please note the Disneyland Resort Hotels do not permit pets. Service animals are allowed.

For further information or questions, please contact Disneyland Resort Guest Information at (714) 781-4565. Guests under age 18 must have parent or guardian permission to call.

The Disneyland Resort offers a Package Check Service. If you are staying at one of the Disneyland Resort Hotels, you may have your purchases sent directly to the Hotel. If you are just here for the day or are staying at a non-Disney hotel, you may check your purchases until you leave at:

  • Disneyland Resort Stroller Shop
  • Elias & Company in Disney California Adventure Park
  • Pioneer Mercantile at Disneyland Park
  • Port Royal at Disneyland Park
  • The Star Trader at Disneyland Park

Learn more about parking at the Disneyland Resort.

Various attractions may be temporarily closed for refurbishment or scheduled maintenance. To view a list, go to the Park Hours and check the dates of your visit.

Plan about 2 days for the theme parks and one or 2 nights for Downtown Disney District.

It is possible to visit both theme parks in one day, but since there is so much to see and do, we recommend planning a multi-day visit. There are many multi-day ticket options that allow you to explore both parks at a more relaxed pace.

You can, however, visit both parks on the same day if:

Browse to learn more about all the exciting attractions, entertainment, events, and shopping and dining experiences. Visit the Park Hours section for a complete list of entertainment and events.

In Southern California, you should dress according to the seasons:

  • During the summer months, pack light clothing, shorts, sunscreen, a light jacket and bathing suits for the pool.
  • During the winter months, be prepared to dress in layers. Pack jeans and t-shirts or long-sleeved shirts for the day time, and a sweatshirt and heavy jacket for early mornings and evenings.
  • Come prepared for the unexpected. Pack an umbrella and the appropriate clothing in case the weather suddenly turns wet or unseasonably warm or cool.
  • Comfortable walking shoes are a good idea all year round.

The parks are a casual, family-oriented environment. We suggest you dress comfortably, wear good walking shoes and check the local weather report before you leave for the parks. Review our Pre-Arrival Tips to make sure you come prepared for a fun-filled trip!

Ensuring that the parks are family friendly is an important part of the Disney experience. In that spirit, we ask you to use your discretion and common sense.

Inappropriate Attire
Attire that is not appropriate for the theme parks (and which may result in refusal of admittance or ejection) includes but is not limited to:

  • Clothing with objectionable material, including obscene language or graphics
  • Excessively torn clothing or loose fitting clothing which may drag on the ground and create a potential trip hazard
  • Clothing which, by nature, exposes excessive portions of the skin that may be viewed as inappropriate for a family environment
  • Clothing with multiple layers are subject to search upon entry
  • Visible tattoos that could be considered inappropriate, such as those containing objectionable language or designs
  • Bare feet

Dressing for Special Events
There are specific costume guidelines for special events such as Mickey's Halloween Party.

Please Check Our Park Rules
We ask that you review our Disneyland Resort park rules before your visit to avoid any delays or disruptions. We regularly update our park rules to ensure you have a safe and enjoyable experience at the Disneyland Resort.

These guidelines apply to personal and rented strollers:

  • Strollers are not permitted on escalators. Elevators and ramps are available at certain locations.
  • A child must be removed from his or her stroller while riding on a parking lot tram.
  • Do not leave personal belongings in an unattended stroller.
  • Strollers may be moved by a Cast Member due to operational needs.
  • Rented strollers may not be taken beyond the Guest screening tents located in the Esplanade between Disneyland Park and Disney California Adventure Park.
  • Strollers larger than 36" x 52" and wagons are not permitted.

The best way to find an item lost at the Disneyland Resort is to visit Lost and Found, located next to Guest Relations to the left of the Main Entrance of Disney California Adventure Park.

If you are not able to visit Lost and Found in person, call (714) 817-2166 from 10:30 a.m. to 6:00 p.m. daily.

Guests under age 18 must have parent or guardian permission to call.

The Disneyland Resort is always looking for qualified applicants. All applicants must be at least 17 or 18 years old and a high school senior.

  • For hourly positions, please contact our Casting Office at (800) 766-0888. Guests under age 18 must have parent or guardian permission to call.

  • For salaried and professional positions, please visit our Disney Careers site or submit your resume along with salary history to:
  • Disneyland Resort
    Professional Staffing
    P.O. Box 3232
    Anaheim, CA 92803-3232

  • For information regarding auditions for the many entertainment venues throughout the Disneyland Resort, please call our audition hotline at (714) 781-0111. Guests under age 18 must have parent or guardian permission to call.

The Disneyland Resort is a popular vacation destination and our special events make us unique. Events such as the Disneyland Half Marathon, Mickey's Halloween Party and Disneyland Grad Nite are just a few examples of some of our events that may have an impact on park operations or hours. Please see our seasonal events section for more information, dates and times.

The Resort is open every day to everyone, and we extend our welcome to a variety of groups who may hold events at the Disneyland Resort throughout the year. These events are independently organized—therefore, we are not a source of information for any of these event activities. We are currently aware of several events and their dates, including those listed below.

The following information is subject to change:

  • Gay Days: October 6 to 8, 2017
  • Dapper Day: November 5, 2017
  • Bats Day: May 7, 2017

There are many different events that take place throughout the Disneyland Resort during different times of the year. Due to the number and variety of events and activities that take place nearly every day across the Resort, we are unable to share details of all events during the booking process.

Dining Reservations:

Reserve Online

(714) 781-DINE or
(714) 781-3463

Guest Information & Ticket Sales:

Vacation Package Reservations:

Disneyland Resort Hotel Reservations:

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