A father holds his son with a cochlear implant in his arms while laughing with Goofy

Services for Guests Who are Deaf or Have Hearing Loss

Discover what services and devices are available to help Guests who are deaf or have hearing loss enjoy the Disneyland Resort.

A male and female sign language interpreter support a show on Buena Vista Street

Sign Language Interpretation

The Disneyland Resort provides American Sign Language interpretation for Guests on a rotating schedule at specific live theme park offerings in one park at a time.

The Disneyland Resort provides American Sign Language interpretation for Guests at select live theme park offerings in one park at a time.

Sign language interpreters begin in one park during the morning before they move to the other park in the afternoon.

Review the rotation schedule below:

Sundays and Fridays – Sign Language Interpreters start in Disney California Adventure Park and move to Disneyland Park in the afternoon.
Mondays and Saturdays – Sign Language Interpreters start in Disneyland Park and move to Disney California Adventure Park in the afternoon.

For a list of Sign Language interpreted performances, please download the current schedule or email us. The schedule is released on the first of the month and is subject to change. Please check back for the most updated information.

Guests may pick up a schedule of Sign Language interpreted performances at any Accessibility Services or Disneyland Resort Guest Relations locations.

Special Requests for Interpretation

Guests are encouraged to plan their visit on a designated day when Sign Language interpretation is offered.

If you are visiting on a non-designated day, Sign Language interpretation for a limited number of regularly-scheduled offerings may be available by request with at least 14 days advance notice.

If you have any questions about our Sign Language interpreted performances or to request services on non-designated days, please email us.

All Character interactions are subject to availability and may change without notice. The scheduled times have been selected to give the best opportunity for the most Characters to be present, but experiences cannot be guaranteed.
The Sign Language interpreter will meet you at the times and locations listed on the schedule. If a Guest is unable to meet at the designated time for an attraction or Character visit, the interpreter will wait for Guests needing ASL to arrive for up to 10 minutes after the designated time.
Our service is not a guided tour; a sign language interpreter will not escort parties around the parks.

Assistive Listening

Disney Handheld Device features Assistive Listening—which amplifies sound through headphones or induction loops at specific theme park attractions and entertainment locations. This service is recommended for Guests with mild to moderate hearing loss.

Disney Handheld Devices are available through Accessibility Services and require a $25 refundable deposit. You must return the device on the same day for a refund.

It is recommended that you bring your own headphones or induction loop as the device has a standard headphone jack.

View attractions and entertainment where Assistive Listening is offered.

Handheld Captioning

Disney’s Handheld Device features Handheld Captioning—a portable captioning system that displays on-screen text in select theaters and attractions.

Video captions are displayed on a screen at the Star Tours – The Adventure Continues attraction

Video Captioning

Caption-ready monitors are available in some preshow and exhibit areas and are designated by a “CC” symbol. If necessary, please see a Cast Member at the location for assistance.

A visual alarm clock sits on a nightstand at a Disneyland Resort hotel

Resort Hotel Room Amenities

The Disneyland Resort hotel offers accessibility services for Guests with disabilities.

The Disneyland Resort hotels offer accessibility services for Guests with disabilities.

Features include:

Bed shaker notification
Visual alarm
Visual door knock/doorbell alert
Visual telephone call alert
Telephone with volume control
Electrical outlet near telephone jack
TTY available upon request at check-in

These features are available in select rooms and do not require an extra charge.

Learn about services for Guests with disabilities at the Hotels of the Disneyland Resort.

An attractions Cast Member shows the written script for Peter Pan’s Flight to a Guest

Written Scripts

Packets containing attraction dialogue and narration, a flashlight, pencil and paper are available for many attractions and shows. Please inquire about availability in advance of the experience.

For questions about services for Guests with Disabilities, please email us.

For assistance with your Disneyland vacation, including Resort packages and tickets, please call (714) 520-5060. For Disneyland dining, please book your reservations online. Guests younger than 18 years of age must have parent or guardian permission to call.