Services for Guests with Hearing Disabilities

Discover what services and devices are available to help Guests with hearing disabilities enjoy the Disneyland Resort.

Assistive Listening Systems

Assistive Listening Systems, which amplify sound through headphones or induction loop, are recommended for Guests with mild to moderate hearing loss.

Receivers are available through Guest Relations and require a $25.00 refundable deposit. You must return the device on the same day for a refund.

Assistive Listening systems operate at the following locations:

Reflective Captioning

Available at select theater-type attractions, this innovative technology utilizes a light-emitting diode (LED display) to project desired captions onto an acrylic panel in front of the user. To utilize the system, please contact a Cast Member at the location.

Reflective Captioning is available at:


Sign Language Interpretation

The Disneyland Resort provides Sign Language interpretation for our Guests at specific live theme park shows on a rotating basis as follows: 

How to Make a Request
Guests should request confirmation of interpreted performance schedules with a minimum of 7 days in advance. Guests will be contacted prior to their visit with an appropriate show schedule that lists the names, dates and times of our interpreted performances.

To request confirmation of interpreted live theme park shows, please call the Disneyland Resort:

  • (714) 781-INFO (x4636)
  • Option 1
  • Option 0

Sign Language interpretation can also be requested for other special events and shows with a minimum of 14 days advanced notice. Guests will be contacted prior to their visit to verify arrangements.

To request confirmation of other interpreted special events and shows, please call the Disneyland Resort:

  • (714) 781-INFO (x4636) 
  • Option 1 
  • Option 0

Text Typewriter Telephones

Pay phones marked with a Text Typewriter (TTY) symbol are available at both theme parks and by request in select rooms at the Hotels of the Disneyland Resort. All Disneyland Resort telephones can be amplified with the "#" key or by using a separate volume button on the phone.

Handheld Captioning

This portable captioning system uses a wireless handheld receiver to display text in locations where fixed captioning systems are impractical, such as moving attractions.

Receivers are available through Guest Relations and require a $25.00 refundable deposit. You must return the device on the same day for a refund. 

Handheld Captioning is available at the following locations:

Video Captioning

Caption-ready monitors are available in the preshow area at select attractions. These monitors are designated by a "CC" and can only be activated by remote control. Please see a Cast Member at the attraction for assistance.

Video captioning is available at:


Written Aids

Packets containing attraction dialogue and narration, flashlight, pencil and paper are available for several attractions and shows. Please inquire about availability prior to experiencing an attraction or show. A complete listing of available written aids is available at the Information Center located in each park.

Service Animals

Trained service animals must remain on a leash or in a harness at all times. Cast Members are not able to take control of the service animal. Guests with service animals should follow the same attraction entrance procedures as Guests using wheelchairs.

Service Animal Restrictions: Due to the nature of some attractions, service animals may not be permitted to ride. At these locations, please inquire with a Cast Member about available options including a Rider Switch with a member of your party or a portable kennel.

Guide for Guests with Disabilities

Available at Guest Relations, the guides can also be downloaded for each theme park:


Additional Information - Opens Dialog

Guest Services

  • Accessibility Services
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Find Services for Guests with Hearing Disabilities

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