Downtown Disney District
Accessories; Apparel & Accessories; Art & Collectibles; Collectibles; Disney Merchandise; Mickey Ears; Pin Trading; Pins & Vinylmation; Women's Merchandise
The Disneyland® Resort accepts the following methods of payment at the Main Entrance ticket booths and all food and merchandise locations: U.S. currency, foreign currency (any type for which a current rate of exchange is available), travelers checks, Visa, MasterCard, Debit Cards with Visa or MasterCard logo on it, American Express, Discover/Novus, Diner's Club, Disney Rewards Card and JCB.
Walt Disney World Resort® and Disneyland® Resort Return Policy
For Merchandise purchased at Walt Disney World Resort® and Disneyland® Resort owned and operated locations ONLY.
Returns and exchanges will not be accepted for items purchased at Operating Participant locations, Disney outlet stores, the Disney Stores, DisneyStore.com, Aulani, a Disney Resort and Spa, the Disney Cruise Line® ships, Four Seasons Resort Orlando at Walt Disney World Resort and The Walt Disney Studio Stores Burbank, California.
All merchandise must be returned NEW, in original unopened packaging with all original tags attached except as noted in the Special Products and Exceptions section below. No returns or exchanges will be accepted after 30 days from the date of purchase or if the merchandise has been used or worn.
For merchandise returned WITH an original receipt:
Refunds will be provided in the same form of payment that was used for the purchase.
For merchandise returned WITHOUT an original receipt:
A Disney Parks Merchandise Credit may be issued in the amount of the current selling price of the merchandise returned. Guests may be required to present a valid government issued ID as proof of identity. We reserve the right to limit the number of returns permitted without valid receipts.
Special Products and Exceptions:
Returns or Exchanges will not be accepted for merchandise marked “as is” or “all sales final” or “no returns or exchanges” or "no refunds, exchanges or returns."
Walt Disney World® Resort/Disneyland® Resort Admission Tickets and Exchange Certificates may not be returned or exchanged.
Original Artwork, Jewelry items priced $150 or greater, and personalized or Special Order Merchandise may not be returned or exchanged. Damaged or Defective DVD, Blu-ray™, Audio, Video Games, and Software Merchandise may only be exchanged for the same merchandise and title.
The Disney Gift Card is not redeemable for cash. An unused Disney Gift Card can be returned for full amount to the original form of payment, with original sales receipt. Gift receipts are not considered original sales receipts. Partial balances cannot be returned or exchanged for cash, except as required by law.
Gift with purchase or purchase with purchase items must be returned when original purchase item is returned.
This return policy is subject to change, for any reason, from time to time in Disney’s sole discretion without advance notice to its Guests.
*Rules are subject to change without notice. 12/2004
Get bitten by the pin-trading bug: Buy, trade with Cast Members and fellow collectors, and watch your collection grow!
Whether you’re an avid Disney pin trader or just getting started, this pin-trading location has everything you need, from starter kits to lanyards to carrying cases. If you wish to buy a single pin to remember your trip to the Disneyland Resort, you can do that too; but with an ever-changing selection of more than 60,000 pin designs, you may be hard-pressed to pick just one!
Here’s how it works:
New to pin trading? Get going with a starter set featuring a uniquely themed pin-trading lanyard and 4 Disney pins. Keep some, trade some and interact with Cast Members and Guests from around the world!
Did You Know?
Since the beginning, The Walt Disney Company has offered collectible Disney pins at every one of its parks and resorts around the world. The tradition of Disney pin trading as we know it today was introduced in October 1999, with the launch of the Millennium Celebration.
Though Disney pin trading is fun for all ages, kids ages 3 to 12 get an extra-special perk. At any Disney pin-trading location, look for Cast Members wearing teal-colored Kids Only lanyards, indicating that pins on that lanyard are only available for trading with our younger Guests. Kids can also trade with Cast Members wearing standard blue lanyards.
Disney pin trading doesn’t just take place in the parks—grow your collection by doing your research!
Get the latest info on upcoming releases, exclusive artist signings and special events near you, such as Disney pin-trading nights, by visiting Disney Parks Pin Trading online.
Looking for a specific pin? Use our Advanced Pin Search tool to find that must-have pin, elusive limited-edition pins or entire collections featuring your favorite Disney characters. The Disney Pin Database continues to grow daily and allows Guests to search by specific parameters such as SKU, artist and character family.