A woman and her service dog walk past Radiator Springs Racers, with the Cadillac Range Mountains in the background.

Services for Guests with Service Animals

We welcome Guests with their service animals throughout the Disneyland Resort. Please explore the details below for information regarding relief areas throughout the theme parks, the Downtown Disney District and Resort hotels, as well as attraction boarding information.

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At the Disneyland Resort, we have specific guidelines to ensure all Guests with service animals are supported throughout their visit. Please note that:

A service animal is a dog or miniature horse that has been individually trained to do work or perform tasks for an individual with a disability.
Only trained service animals are permitted inside the Disneyland Resort or on Disney transportation vehicles. Emotional support animals, comfort animals and pets are not allowed inside Disneyland Resort.
Service animals must be under the control of the owner at all times and should remain on a leash or in a harness. Cast Members are not able to take control of service animals.
Service animals must be housebroken. Service animals are required to behave and not bark, growl, jump up on, or lunge at Guests or Cast Members. Corrective action must be taken if the service animal is not behaving appropriately.
Due to the nature of some attractions, service animals may not be permitted on the ride. Please ask a Cast Member at these locations about available options, including Rider Switch with a member of your party or a portable kennel.
Service animals must remain on the floor and not on dining chairs or tables in food and beverage locations.
Service animals are not allowed in water—including water features and fountains—or closer than 4 feet to the water on pool or wet decks.

Disneyland Park

Service animals are permitted to use any open outdoor area for relief as long as the owner picks up after the animal and leaves the area clean.

For your convenience, we offer the following designated service animal relief areas:

Bayou Country – Planter near the entrance of Star Wars: Galaxy's Edge and Hungry Bear Barbecue Jamboree
Fantasyland – Planter across from "it's a small world"
Main Street, U.S.A. – Planter in front of First Aid near Plaza Inn
Mickey's Toontown – Planter between the Toontown Post Office and the Fire Station

Attraction Queue and Boarding Requirements in Disneyland Park

Service dogs are permitted on many attractions. Service dogs are required to be positioned on the floor of the vehicle, away from the vehicle opening. Guests may also choose to place smaller service dogs on their lap or in a front-of-body carrier.

Guests should reference the Sensory Experience Details to have an understanding of show elements that may affect the service dog, including loud noises, lifts off the ground, elements of surprise and other effects.

Due to the nature of some attractions, service dogs may not be permitted on the ride. Please ask a Cast Member for options, including portable kennels and Rider Switch, which allows a Guest to experience an attraction while the other member of their party watches the service animal.

Learn more about how service animals may access attraction queues.

Service animals are not permitted to ride the following attractions in Disneyland Park:

Disney California Adventure Park

Service animals are permitted to use any open outdoor area for relief as long as the owner picks up after the animal and leaves the area clean.

For your convenience, we offer the following designated service animal relief areas in Disney California Adventure Park:

Grizzly River Run in Grizzly Peak – Near the "Grizzly Peak Pass" sign
Grizzly Peak Airfield – Planter to the right of the restrooms
Paradise Gardens Park – Access gate between Seaside Souvenirs and The Little Mermaid ~ Ariel's Undersea Adventure queue
Cars Land – Between Sarge's Surplus Hut and Filmore's Taste-In

Attraction Queue and Boarding Requirements in Disney California Adventure Park

Learn more about how service animals may access attraction queues.

Service animals are not permitted to ride the following attractions in Disney California Adventure Park:

Downtown Disney District & Resort Hotels

Service animals are permitted to use any open outdoor area for relief as long as the owner picks up after the animal and leaves the area clean.

For your convenience, we offer the following designated service animal relief areas in Downtown Disney District and Resort Hotels:

Esplanade – Planter near the east security check
Disney’s Grand Californian Hotel & Spa – Between the Hearthstone Lounge and pool gate
Disney’s Grand Californian Hotel & Spa – In the Disney Vacation Club BBQ area
Pixar Place Hotel – Front corner past the Disney Floral and Gifts
Disneyland Hotel – Frontier Tower Underpass
Disneyland Hotel – Between Fantasy Tower and the Sorcerer Hat
Downtown Disney District – Planter near the security bag check area across from Star Wars Trading Post
Pixar Pals Parking Structure – Planter to the left of the security bag check area

For questions about services for Guests with Disabilities, please email us.

For assistance with your Disneyland vacation, including Resort packages and tickets, please call (714) 520-5060. For Disneyland dining, please book your reservations online. Guests younger than 18 years of age must have parent or guardian permission to call.

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Services for Guests with Service Animals

Service Animals at the Theme Parks

Relief Areas and Attraction Boarding Requirements for Service Animals

Disneyland Park

Disney California Adventure Park

Downtown Disney District & Resort Hotels