Help Center

Disney PhotoPass – Frequently Asked Questions

Q:

How can I find my lost or missing Disney PhotoPass photos?

A:

If you are missing Disney PhotoPass photos, you should fill out the Lost Disney PhotoPass Form. We will do our best to help find your vacation photos.

Please be aware that it can take up to 24 hours for your Disney PhotoPass photos to be added to your MyDisney account. Additionally, expired photos will no longer be available in the system. Please see the Disney PhotoPass expiration policy for further details.