Error: When Disney’s Grand Californian Hotel & Spa initially reopens, some experiences may be modified or unavailable. Health and safety guidelines will be in place and theme park reservations will be required for park entry. Until further notice, only California residents may visit the parks, and in groups no larger than 3 households, in line with current State guidelines. Proof of residency may be required. See Details When Disney’s Grand Californian Hotel & Spa initially reopens, some experiences may be modified or unavailable. Health and safety guidelines will be in place and theme park reservations will be required for park entry. Until further notice, only California residents may visit the parks, and in groups no larger than 3 households, in line with current State guidelines. Proof of residency may be required. See Details
Guests of Disney’s Grand Californian Hotel & Spa may enjoy easy access to the Downtown Disney District and theme parks—thanks to the close proximity of the hotel.
Enjoy world-class dining, distinctive shopping and thrilling live entertainment along this festive outdoor promenade, conveniently located steps away from the Disneyland Hotel.
Make your Disneyland Resort vacation easier with help from our Cast Members. Simply stop by the Guest Services Desk, located in the main lobby, between 8:00 AM and 9:00 PM daily for assistance with the following:
Guest Services can also be reached 24 hours a day by dialing “0” from any house phone or from your Guest room phone.
Be prepared—know what to do and where to go if anyone in your party experiences a cardiac emergency.
Automated External Defibrillators, or AEDs, are medical devices used to send electric currents to a person’s heart in the event of cardiac arrest. Located throughout the hotel, please refer to the hotel’s Guest guide map for specific AED locations or visit the Guest Services desk to learn more. An AED unit is located in the main lobby between the Front Desk and the Trillium Rooms.
A 24-hour ATM is located in the main lobby between the Great Hall and the Trillium Rooms.
Guests with electric vehicles may use charging ports based on availability. If you would like to reserve one, let the valet attendant know upon arrival. Valet charges apply.
Your Key to the Magic card is your room key, Resort charge card and parking permit. You will receive your card when you check in. To charge purchases back to your room, simply present your Key to the Magic card—along with a photo ID—when buying merchandise, tickets and meals at select locations throughout the theme parks, hotels and the Downtown Disney District.
Keep your favorite clothes clean with our convenient, budget-friendly facilities.
Take advantage of our 24-hour laundry rooms—the first floor laundry room is located by the Disney Vacation Club wing, while the second floor laundry room is situated above the Napa Rose elevators.
Please note that credit and debit cards are now the only methods of payment accepted at all laundry locations for washers, dryers and soap vending machines.
Disney’s Grand Californian Hotel & Spa uses Chargerback to help track lost and found items. Please report any lost items online.
Once you’ve reported a lost item, you’ll receive an email notification from Chargerback with your Lost Item report number. Chargerback will provide information from your report to the Disneyland Resort so that we can look for your item and return it to you if it is found. Chargerback will also email you periodic updates about your search status.
Self-parking is available to registered hotel Guests for $25 per night, per vehicle.
Please note that prices are subject to change without notice.
Disney’s Grand Californian Hotel & Spa offers accessibility services for Guests with disabilities. Features include accessible travel paths in the parking lot, lobby, restaurants, convention spaces and shopping locations, in addition to wheelchair-accessible and hearing-accessible rooms. TTY equipment is available upon request at check-in.
A limited supply of manual wheelchairs is available for rent on a first-come, first-served basis for $10.00 per day. Upon arriving at the hotel, contact the Front Desk or Guest Services to make arrangements for your wheelchair rental; wheelchair rentals cannot be reserved in advance. Please note that prices are subject to change without notice.
Hunt for special edition pins, toys, apparel, collectibles and snacks at Acorns Gifts & Goods, conveniently located in the main lobby.
Stay connected so you never skip a beat—even while on vacation.
Complimentary wireless Internet access is available in Guest rooms and many public areas, including the main lobby and pool deck. To connect to the Internet using a wireless-enabled device, choose the "Disneyland Resort Hotels Wi-Fi" network.
For connection assistance, dial “0” from your in-room phone or visit the Guest Services desk located in the hotel lobby.