Mobile Apps and Devices – Frequently Asked Questions
Q:
How do I apply discounts to my purchase when using mobile checkout services?
A:
At the Disneyland Resort, you can scan and pay for merchan...
Q:
Does the Disneyland Resort have an official mobile app?
A:
Yes. The Disneyland Resort mobile app helps streamline you...Q:
How do I charge my MagicBand+, and what does each charging light mean?
A:
MagicBand+ includes a rechargeable battery and 6-inch USB ...Q:
Can you track my location using MagicBand+?
A:
MagicBand+ devices are not GPS-based and do not enable col...Q:
What phones are compatible with MagicBand+?
A:
MagicBand+ can pair with most smart devices, including And...Q:
Are there MagicBand+ charging stations at the theme parks?
A:
There are no charging stations at the theme parks, so we r...Q:
Can other people use my MagicBand+?
A:
A MagicBand+ can be assigned to any ticket or Magic Key pa...Q:
I have multiple MagicBands. How do I manage them?
A:
You can manage your MagicBands in the MagicBand+ section o...Q:
Is the battery in my MagicBand+ replaceable?
A:
No, but you do not need to replace the battery in your Mag...Q:
Where can I read the MagicBand+ Federal Communications Commission (FCC) and safety disclosures?
A:
Read the MagicBand+ User Manual to review the MagicBand+ F...Q:
What are the minimum device requirements to use the Disneyland app?
A:
iOS devices: Require iOS 17 and aboveAndroid devices: Requ...Q:
Is the Play Disney Parks mobile app the same app as the Disneyland app at the Disneyland Resort?
A:
No. The Play Disney Parks app is a separate, first-of-its-...Q:
I’ve been hearing a lot of fun things lately about the Play Disney Parks mobile app! What kinds of experiences can I enjoy with the app at the Disneyland Resort?
A:
There are lots of fun ways to use the Play Disney Parks ap...Q:
Will I be able to enjoy the Play Disney Parks mobile app experiences by myself on my next Disneyland Resort visit, or will I need my friends or family to be able to play?
A:
There are many experiences that await you while using the ...Q:
Do I have to be physically present at the Disneyland Resort in order to access and enjoy the Play Disney Parks mobile app?
A:
No. You can access many of the Play Disney Parks app exper...Q:
What is the merchandise return policy for Disneyland Resort owned-and-operated locations?
A:
The following merchandise return policy applies to merchan...
