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Online Registration – Frequently Asked Questions

Q.

What do I do if I am asked to update my password or if I enter a new password and it is not accepted?

A.

For your security, we may ask you to update your password. Be sure to enter a combination of 6 to 25 characters, using at least one letter and number and optionally, special characters like “!”, “?” or “&”.

If you follow these guidelines when creating a new password and it is not accepted, you may be using a word that is considered too common to be secure. Please try again by entering a different password.

Always store your password in a safe place, and remember that passwords are case sensitive.

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