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Disney PhotoPass – Frequently Asked Questions

Q.

When can I begin downloading my Disney PhotoPass photos?

A.

Allow up to 24 hours after your photos were captured before they are added to your account.

Guests with a Disney Signature, Disney Signature Plus or Disney Premier Annual Passport
Sign in to your Disney account and enter the Disney PhotoPass ID on your Disney Signature, Disney Signature Plus or Disney Premier Annual Passport or your Disney PhotoPass card. Your photos will then be available to download until they expire, 365 days after capture. For more details, please see the Disney PhotoPass Expiration Policy.

Guests who do not have a Disney Signature, Disney Signature Plus or Disney Premier Annual Passport
If you do not have one of the qualifying annual passports listed above, Sign in to your account on Disneyland.com and enter the number on your Disney PhotoPass card. Once you see the watermarked images in your gallery, you can purchase as many as you wish to download. Those photos will then be available to download until they expire, 45 days after capture. For more details, please see the Expiration Policy. The photos in your gallery are also available to purchase as prints.

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