Guest Services Desk

Located in Disneyland Resort
Find onsite assistance with theme park tickets, reservations and more at Disneyland Resort Hotels—let the magical planning begin!

Guest Services Desk at Disneyland Resort Hotels

Make the most of your family vacation by visiting the Guest Services Desk at any Disneyland Resort hotel for dedicated Cast Member help with the following:

  • Dining and activities reservations
  • Directions to locations within the Disneyland Resort and surrounding areas
  • ECVs and wheelchairs
  • Group and meeting information
  • Itinerary planning
  • Lost children
  • Lost and found
  • Maps and park information
  • Printing boarding passes
  • Southern California tours, shipping and dining info
  • Special amenities, including flower and gift deliveries
  • Transportation information and booking

Guest Services can be reached by dialing “0” from any house or Guest room phone 24 hours a day or by visiting your hotel’s Guest Services Desk. Locations include:

  • Disney’s Grand Californian Hotel & Spa – inside the main lobby
  • Disneyland Hotel – in the Fantasy Tower
  • Pixar Place Hotel – inside the main lobby