Be prepared—know what to do and where to go if anyone in your party experiences a cardiac emergency.
Automated External Defibrillators, or AEDs, are medical devices used to send electric currents to a person’s heart in the event of cardiac arrest. Located throughout the hotel, please refer to the hotel’s Guest guide map for specific AED locations or visit the Guest Services desk to learn more. An AED unit is located next to the Guest Services desk in the Fantasy Tower.
A 24-hour ATM is located in the Fantasy Tower across the way from Disney’s Fantasia Shop.
Exchange foreign currencies at the Front Desk in the main lobby.
Get the job done with 24-hour, self-service office equipment that saves more time for family fun.
Located on the first floor of the Fantasy Tower, the Business Center offers computer, internet and printing services for the convenience of our Guests. It’s the perfect solution for last-minute office tasks!
Please note: prices are subject to change without notice. Guests can also print boarding passes or Disneyland tickets free of charge. Shipping and receiving services are available at the Bell Services desk.
Experience world-class dining, unique shopping and exciting live entertainment along this lively outdoor promenade, conveniently located steps away from the Disneyland Hotel. Learn more about the Downtown Disney District.
Dry cleaning and valet laundry services are available Monday through Saturday. Laundry bags and price lists are located in your Guest room closet. Items picked up from rooms by 8:00 AM will be delivered back to the room on the following day. Services are charged to your room and are payable at checkout.
If you wish to have your clothing dry cleaned and returned on the same day, please drop off your items at the Bell Services desk located in the hotel lobby by 8:00 AM to be returned after 6:00 PM.
Make your Disneyland Resort vacation worry-free with help from our Cast Members. Simply stop by the Guest Services Desk, located in the Fantasy Tower, between 7:00 AM and 9:00 PM daily for assistance with the following:
Guest Services can also be reached by dialing “0” from any house phone or from your Guest room phone 24 hours a day.
Give the gift of unforgettable memories as popular Disney characters make you feel right at home!
With Mickey and Minnie’s Grand Magical Welcome, loved ones will be convinced that some of their favorite Disney friends dropped by to celebrate your arrival! Create a personalized welcome experience right in your Resort hotel room to commemorate all types of special events—including first visits, birthdays, holidays, reunions, romantic getaways or any occasion.
“Imagineer” your own surprises to add even more magic by choosing from a wide variety of popular Disney goodies and keepsakes. From enchanting flower arrangements to character-themed gifts and so much more, your family will truly believe Disneyland Resort is the place where dreams really do come true!
To learn more, visit DisneyFloralandGifts.com or speak with a friendly Dream Maker at (714) 781-GIFT or (714) 781-4438. Guests under 18 must have parent or guardian permission to call.
Your Key to the Magic card is your room key, Resort charge card and parking permit. You will receive your card when you check in. To charge purchases back to your room, simply present your Key to the Magic card—along with a photo ID—when buying merchandise, tickets and meals at select locations throughout the theme parks, hotels and Downtown Disney District.
Keep your favorite clothes clean with our convenient, budget-friendly facility.
Take advantage of our 24-hour laundry room located next to the Goofy About Health Club fitness center. Please note that credit and debit cards are now the only methods of payment accepted at all laundry locations for washers, dryers and soap vending machines.
Items found at any of the Hotels of the Disneyland Resort can be recovered by calling Hotel Lost and Found. Simply dial “0” on any hotel phone for assistance. If you are missing a member of your party, please contact the nearest Disney Cast Member for assistance.
With 136,000 square feet of meeting space, 52 meeting rooms and 2 ballrooms—including the magnificent 18,000-square-foot Grand Ballroom—the Disneyland Hotel is an ideal venue to host your next business meeting or celebration.
Leave theme park purchases at the store and pick them up at your hotel!
Now there’s no need to carry souvenirs around while enjoying your day at Disneyland Resort! Sending packages directly to the hotel is quick, easy and worry-free. During your transaction, simply tell the retail clerk and arrangements will be made—at no extra charge. Merchandise can be picked up at the hotel’s Bell Services desk after 7:00 AM the next day.
Self-parking and valet services are available to registered hotel Guests for an additional fee.
The cost for self-parking is $20 per night, per vehicle; valet service is $30 per night, per vehicle. While visiting select hotel table-service restaurants, non-registered hotel Guests will receive 3 hours free parking with validation or 5 hours free parking with validation from Napa Rose and Mandara Spa.
Parking is not permitted for Disneyland Park, Disney California Adventure Park or the Downtown Disney District. Please note that prices are subject to change without notice.
The Disneyland Hotel offers accessibility services for Guests with disabilities. Features include accessible travel paths in the parking lot, lobby, restaurants, convention spaces and shopping locations, in addition to wheelchair-accessible and hearing-accessible rooms. TTY equipment is available upon request at check-in.
A limited supply of manual wheelchairs is available for rent on a first-come, first-served basis for $10 per day. Upon arriving at the hotel, contact the Front Desk or Guest Services to make arrangements for your wheelchair rental; rentals cannot be reserved in advance. Please note that prices are subject to change without notice.
Located in the Fantasy Tower, 2 retail stores—Disney’s Fantasia Shop and small world Gifts & Sundries—offer special edition pins, toys, apparel, collectibles and sundries for sale.
Find designated smoking areas at the Disneyland Hotel.
For the comfort of all our Guests, smoking is only permitted in these clearly marked, specially selected locations.
When checking in, please refer to the hotel map for specific location information.
Stay connected so you never skip a beat—even while on vacation.
Complimentary wireless Internet access is available in Guest rooms and many public areas, including the main lobby and pool deck. To connect to the Internet using a wireless-enabled device, choose the "Disneyland Resort Hotels Wi-Fi" network.
For connection assistance, dial “0” from your in-room phone or visit the Guest Services desk located in the hotel lobby.