Mobile Apps and Devices – Frequently Asked Questions
Q:
How do I apply discounts to my purchase when using merchandise mobile checkout services?
A:
When using the merchandise mobile checkout feature on the Disneyland app, any applicable savings will automatically be reflected in your total. At this time, mobile checkout discounts will apply only for the following:
- Disney Visa Cardmembers
- Disneyland Resort Magic Key holders
- Disney Vacation Club Members
Discounts will apply pursuant to the applicable policies for such discounts.
Learn more about how to scan and pay for merchandise at participating stores using the merchandise mobile checkout feature on the Disneyland app.
Still have questions? Please select the “Help” icon on the right side of your screen to chat with a Cast Member.
Disney Visa Cardmembers
Pay with your Disney Visa Card and/or Disney Rewards Redemption Card to qualify for the Cardmember discount. Make sure to use the most recent version of the Disneyland app to receive applicable discounts.
Disneyland Resort Magic Key Holders
In order to ensure your Magic Key discount is applied, be sure your Magic Key ID—provided at the time of purchase—is linked to your MyDisney account. Magic Key discounts are not available until your pass is activated. Magic Key passes activate when you first use the pass to enter a Disneyland Resort theme park or use the parking benefit, on the pass, for a fully paid first entry into a pay-on-entry lot at the Disneyland Resort.
Additional Magic Key holder restrictions and exclusions apply.
If you are unable to see your discount at checkout, please see a Cast Member or call (714) 781-7277 for assistance.
Disney Vacation Club Members
For Guests who do not see their Disney Vacation Club Membership discount or are unable to add it, please call Member Services at (800) 800-9800 for assistance.
